Technical Service Specialist

The Technical Service Specialist will be handling incoming calls, including warranty and non-warranty diagnostic problems for all products, general equipment calls, plus outside sales force support calls.

Requirements of the Technical Service Specialist

• Proficiency in MS Office, especially Excel
• Ability to understand technical information
• Experience in Food Service industry is a plus

Responsibilities of the Technical Service Specialist

• Coordinate with service agencies on warranty situations
• Responsible for follow up to insure service has satisfactorily been completed with facility
• Schedule daily pickups
• Provide freight quotes as requested and work with carriers on missed pickups
• Process paperwork including printing bill of lading and shipping labels

1st shift, DIRECT HIRE

Pay is $40,000 - $45,000 a year, based on experience

*If you have an open application with Matthews Professional Employment, Inc. please express your interest in this position to your consultant*

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person