Job Description:
We are seeking a dedicated Account Specialist to join our team. As an Account Specialist, you will play a crucial role in maintaining customer relationships and ensuring the smooth operation of our agency.
This position primarily involves outbound communication via calls, emails, and texts to our existing customer base. You will handle back-end tasks such as managing past due accounts, assisting with insurance underwriting, and addressing customer inquiries that have been escalated to the corporate office. The ideal candidate must thrive in a fast-paced environment and be able to obtain insurance licenses.
Responsibilities:

• Establish and nurture relationships with customers through proactive communication.
• Efficiently manage assigned tasks and prioritize workload effectively.
• Thrive in a fast-paced environment, handling a high volume of activity daily.
• Promptly follow up with customers to address their needs and concerns.
• Utilize a customer-focused approach to educate customers on insurance options.

Benefits:

• Group life insurance benefits
• 401K retirement plan
• Hourly pay with opportunities for commission and bonuses
• Paid time off, including vacation and personal/sick days
• Growth potential and opportunities for advancement within the agency

Salary: $40,000 - $50,000 per year
Hours: 8:30 am - 5:00 pm, Monday to Friday
If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity to contribute to our agency's success. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to welcoming you to our team!