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Massage Envy
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Sales & Customer Service Associate
Massage Envy
Massage Envy Miami, FL
$54k-75k (estimate)
Other | Consumer Services 5 Months Ago
Save

Massage Envy is Hiring a Sales & Customer Service Associate Near Miami, FL

Overview

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: 

  • Hourly pay will start at $14 hour depending on experience commission and extra bonuses which will turn each hour to $15-$19/hour
  • FREE massage or facial every month to help you take care of you!
  • Full time employment available (35-40) hours guaranteed
  • Paid time off accrued after your first year
  • Membership discounts for Friends & Family
  • Online and in-person training to help you grow and refine your sales and customer service skills
  • Evaluations are performed every 6 months to encourage pay raises
  • Friendly work environment
  • We work with your school schedule
  • A Dynamic, energizing environment where you’re constantly challenged and are never bored.

Job Description:

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. 

This includes:

  • Providing outstanding customer service
  • Educating clients on the value of total body care
  • Selling the wellness program 
  • Helping guests/members booking appointments
  • Protecting our workplace culture by supporting team goals and building positive relationships with team members
  • Greeting clients upon arrival, scheduling services, answering phone calls, addressing questions, concerns protecting client confidentiality and maintaining a safe and therapeutic environment for everyone in our location.
  • Administrative tasks

We only succeed together, so we're looking for people with the passion and experience 

to be amazing!

Those who thrive in this role are:

  • Flexible schedule including mornings, nights, and weekends (We rotate weekends!)
  • Isn't afraid to take the lead in connecting clients to memberships, services to support the mission of total body care.
  • Bonus points for previous retail or sales experience!
  • Has amazing customer service
  • Bi-lingual preferred but not required
  • Has the ability to use positive language
  • Makes every interaction feel valuable and supportive
  • Trustworthy
  • Clear communication skills
  • Great Phone etiquette
  • Supportive teammate

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you!

Salary

$14/hour

Job Summary

JOB TYPE

Other

INDUSTRY

Consumer Services

SALARY

$54k-75k (estimate)

POST DATE

12/17/2022

EXPIRATION DATE

03/02/2025

WEBSITE

massageenvy.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2002

TYPE

Private

CEO

STEVE BIELEWICZ

REVENUE

$500M - $1B

INDUSTRY

Consumer Services

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About Massage Envy

Massage Envy owns and operates a chain of wellness centers that provides massage therapy and skincare treatment for individuals.

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The job skills required for Sales & Customer Service Associate include Customer Service, Futures, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales & Customer Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales & Customer Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales & Customer Service Associate positions, which can be used as a reference in future career path planning. As a Sales & Customer Service Associate, it can be promoted into senior positions as a Sales Rep., Sr. (Bio-Medical Equip. & Supplies) that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales & Customer Service Associate. You can explore the career advancement for a Sales & Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Sales&Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales&Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales&Customer Service Associate job description and responsibilities

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.

02/11/2022: Gainesville, FL

Processing and logging incoming calls into the CRM system while identifying customer needs.

02/24/2022: Pocatello, ID

Forwarding and escalating inquiries to relevant individuals and departments.

01/23/2022: New Orleans, LA

Contacting customers to give them accurate feedback on the progress of their inquiries.

02/26/2022: Norfolk, VA

Providing outstanding customer service and updating customer information as required.

03/23/2022: Petaluma, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales&Customer Service Associate jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

01/10/2022: Cincinnati, OH

The best CSRs are genuinely excited to help customers.

01/06/2022: Paramus, NJ

Must have knowledge to process and logg incoming calls into the CRM system.

03/11/2022: Modesto, CA

You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously.

02/17/2022: Cleveland, OH

Attend to customer's complaint with ease and calm attitude.

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Step 3: View the best colleges and universities for Sales&Customer Service Associate.

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