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Massage Envy
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$73k-89k (estimate)
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Sales & Customer Service Associate
Massage Envy
Massage Envy Mentor, OH
$73k-89k (estimate)
Other | Consumer Services 9 Months Ago
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Massage Envy is Hiring a Sales & Customer Service Associate Near Mentor, OH

Overview

Are you a friendly, outgoing, reliable, individual? Does the sound of earning extra money on top of your base pay appeal to you? PCRK Group has a job opportunity for you!

At PCRK Group – a franchisee of Massage Envy locations - you will join a team who is passionate about helping people feel their best through total body care.

Qualifications:  

  • Self-motivated with the ability to think critically and set priorities 
  • Great teammate who can work well with others in a fun and fast-paced environment 
  • Smart and Savvy with basic math and computer skills, confidence in handling cash

Here is what is in it for you: 

The rewards of the job go beyond the difference you will make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Compensation starting at $13-$15 per hour based on experience and availability, plus incentives and commissions.
  • Paid time off for all Full & Part-time employees 
  • Excellent Medical, Dental, and Vision plans for all Full & Part-time employees 
  • Comprehensive 401k package 
  • Employee referral bonuses 
  • Free massage/skincare services 
  • 45% discount off all products 
  • Multi-state/clinic locations: You can work/transfer to other locations and keep your benefits! 

What We'll Accomplish Together

Daily work in this role includes: 

  • Providing outstanding customer service by seamlessly multi-tasking between answering phones, setting appointments, greeting clients as they arrive, checking guests in and out.
  • Educating our clients about the benefits of our Wellness Program. Driving membership sales and member retention.
  • Booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations 
  • Assisting in making sure the front of the location and the front desk are always clean and presentable 
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members 
  • Upholding the Massage Envy core values of Optimism, Gratitude, Excellence, Consistency and Empathy 

.

What it Takes to Succeed

We Believe Our Differences Make Us Better 

PCRK Group is an equal opportunity employer and excited to hear from anyone with the skills, experience, and passion for doing an excellent job. If you are ready to put your amazing skills and knowledge to work to help people feel their best, we cannot wait to meet you! 

For those interested in joining our dynamic team at PCRK Group, apply today! 

Job Summary

JOB TYPE

Other

INDUSTRY

Consumer Services

SALARY

$73k-89k (estimate)

POST DATE

07/15/2022

EXPIRATION DATE

04/03/2023

WEBSITE

massageenvy.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2002

TYPE

Private

CEO

STEVE BIELEWICZ

REVENUE

$500M - $1B

INDUSTRY

Consumer Services

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About Massage Envy

Massage Envy owns and operates a chain of wellness centers that provides massage therapy and skincare treatment for individuals.

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If you are interested in becoming a Sales&Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales&Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales&Customer Service Associate job description and responsibilities

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.

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Processing and logging incoming calls into the CRM system while identifying customer needs.

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Forwarding and escalating inquiries to relevant individuals and departments.

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Contacting customers to give them accurate feedback on the progress of their inquiries.

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Providing outstanding customer service and updating customer information as required.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales&Customer Service Associate jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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The best CSRs are genuinely excited to help customers.

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You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously.

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Attend to customer's complaint with ease and calm attitude.

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Step 3: View the best colleges and universities for Sales&Customer Service Associate.

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