Requirements:

- Massage Envy experience preferred

- Sales experience required

- Must be fluent in English and Spanish

- Must have management experience

- Must have customer service experience

• Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
• Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
• Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
• Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
• Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
• Modeling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

Job Types: Full-time, Contract

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• At least one weekend shift is required weekly. Are you available to work weekends?

Education:

• Associate (Preferred)

Experience:

• Customer service: 5 years (Preferred)
• Massage Envy: 1 year (Preferred)
• Management: 2 years (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• South Miami, FL 33143: Relocate before starting work (Required)

Work Location: In person