This position works with various aspects of Graduate and Off-Campus Housing, including sharing responsibility with the Assistant Director of Residential Services, Conference Services and Off-Campus Housing for promoting formal, collaborative relationships with academic departments, campus organizations, and community housing providers.

Duties and responsibilities:

Off-Campus Housing (OCH) (60% effort):

· Manage the Off-Campus housing directory by reviewing and updating information to ensure accuracy of listings.

· Maintain monthly and annual rental rates spreadsheets and compile data and statistics

· Create and present educational workshops and webinars to inform the MIT community of current market trends.

· Respond to off-campus inquiries and provide resources, including reviewing leasing documents for MIT community members

· Create, update and maintain an inventory of short-term housing resources.

· Create and maintain an updated list of Boston/Cambridge apartment communities and seasonal rental rates.

· Organize and manage the annual MIT Off-Campus Housing Fair (virtual and in person).

· Create, update and maintain OCH marketing strategies and initiatives focusing on websites, publications and social media.

· Create strategic relationships with community partners for the purposes of connecting the MIT community to local housing-related resources;

· Attend the Boston Town and Gown, community meetings and renters’ conferences;

· Meet with and present to MIT departments on off-campus housing;

· Other duties as assigned.

Conference Housing & Assignments Team Support (40% effort):

· Assist in managing graduate and undergraduate housing communications (emails, phone calls, etc.) during peak seasons (March-September) through online ticketing software

· Approve and manage graduate housing sub-licensing process during summer and winter IAP terms using housing management softwareMaintain and process proof of residence for all on-campus students.

· Assist with conference programming, implementation/distribution of policy/procedures information.

· Document processes, policies and procedures and keep media/correspondence updated.

· Assist with the billing/invoicing of conference and guest programs.

· Conduct research analysis and benchmarking on peer institutions’ conference programs.

· General support of conference services, graduate and undergraduate housing.

· Other duties as assigned.

Skills

Entrepreneurial spirit and drive to take ownership, confidence in building relationships, resourcefulness under pressure, excellent listening and communication skills, exceptional organizational and time management skills.

Duration

Temporary, 12 months with the option to renew

Average 30 hours per week

Compensation

Hourly, 22/hr

Job Types: Part-time, Temporary

Pay: $22.00 per hour

Work Location: Hybrid remote in Cambridge, MA 02139