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Staff Specialist
- (3289205)GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed. Please note that this section should be written in a paragraph format and provide a broad description of the role and its purpose as well as the reporting structure.
The ACHD Staff Specialist is a clinical professional who ensures streamlined and coordinated care for ACHD patients and manages administrative projects. S/he designs, implements and evaluates opportunities to enhance operational efficiency, improve patient care, and grow as a program. The ideal candidate has clinical knowledge as well as business expertise. The Staff Specialist receives direction from and works collaboratively with the Clinical Director of the Corrigan Minehan Heart Center’s Adult Congenital Heart Disease Program. Responsibilities extend to collaboration with internal and external colleagues including within the MGH, Mass General Brigham, and non-MGB entities.
PRINCIPAL DUTIES AND RESPONSIBILITIES: In order of importance, list essential areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. This section should be completed as a bulleted list and explain how the role is performed.
Care Coordination Responsibilities
o Reviews all new patients scheduled with an ACHD provider. Orders testing and additional appointments as needed.
o Sends a new patient letter to all new patients.
o Plans, organizes, and facilitates complex referrals from national and international referrers.
o Manages list of referring providers.
o Ensures timely acquisition of medical records and imaging data. Works with fellows to summarize/integrate external records in preparation for new visits.
o Identifies ways to improve existing workflows to be more efficient.
o Works with pediatric cardiology transition nurse to provide a seamless transition of care.
o Works with pediatric cardiology clinic to coordinate patients identified as ready for transition and provides education to patients preparing to transition.
o Informs ACHD team about pending transition patients.
o Coordinates ACHD cardiologist introduction visit with patient in pediatric cardiology clinic
Program Management Responsibilities
o Plans and organizes annual CME course, ACHA heart walk, etc.
o Identifies ways to increase visibility of MGH ACHD program at the national and international level.
o Reports out key takeaways and opportunities to ACHD team.
o Oversees follow-up management of discharged patients.
Personnel Development
o Interprets and integrates program values, standards, goals, policies and procedures through on-going programs, committee involvement and consultation.
o Identifies current and future program/service needs in collaboration with leadership, and shares responsibility for meeting these needs.
Professional Development
o Identifies learning needs and goals and designs a plan to meet them.
o Supports and participates in case management leadership group.
o Enhances own professional development and contributes to the achievement of program goals.
o Completes department mandatory training.This is a hybrid position with 3 days onsite and 2 days remote. Onsite work is performed in a medical office. Walking to and from the patient care units can be expected.
Requirements:
EXPERIENCE: Indicate the required and preferred (optional)amount and type of experience.
Minimum of 5 years’ experience in cardiac patient care.
Experience building teams, streamlining workflows, and problem solving
EEO StatementMassachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Full Time
Ambulatory Healthcare Services
$69k-87k (estimate)
05/10/2024
07/08/2024
massgeneral.org
BOSTON, MA
7,500 - 15,000
1811
Private
CATHY E MINEHAN
$1B - $3B
Ambulatory Healthcare Services
Massachusetts General Hospital provides diagnostic and therapeutic care services.