Service Line Coordinator

Join Our Team as a Central Sterile Processing & Supply Service Line Coordinator at Massachusetts General Hospital!

We're seeking a highly organized and detail-oriented individual to fill the role of Central Sterile Processing Service Line Coordinator. Reporting to the CSR Manager, you'll play a vital role in ensuring the smooth coordination of all product deliveries to the Operating Rooms, resolving challenges, and maintaining a constant supply of instruments for patient use.

Responsibilities:

• Serve as the central point of contact between nursing and CSPS, ensuring timely information transfer.
• Coordinate reprocessing plans and anticipate sterile instrument shortages to minimize disruptions.
• Actively participate in Service Line Update Meetings, providing project status updates and identifying opportunities for improvement.
• Respond to room concerns related to sterile instrument set quality or availability and escalate critical events when necessary.
• Inspect sterile goods for expiration dates and package integrity and coordinate delivery to the destination.
• Operate IUSS Sterilizers and assist with inventories and stock rotation as needed.
• Demonstrate proficiency in hospital-based computer applications and maintain inventory control practices.

Qualifications:

• Exceptional organizational, operations, emotional intelligence, critical thinking, and problem-solving skills.
• Proficiency in Microsoft Word, Excel, Outlook, and exposure to instrument tracking software.
• Ability to multitask, show initiative, and prioritize workloads in high-pressure situations.
• Maintain CRCST certification and have 3 years of progressive Sterile Processing experience.
• Experience gained as a Lead SPD Technician or Surgical Scrub Tech is preferred.

Working Conditions:

• Rotating on-call requirements and exposure to the Operating Room environment.
• Involves large amounts of time walking, standing, and may require manual labor.
• Must frequently lift up to 25 lbs. and adhere to a strict dress code, including wearing surgical scrubs.

If you're ready to play a critical role in ensuring the smooth operation of our Central Sterile Processing Service Line, apply now to join our dedicated team at Massachusetts General Hospital! Don't miss this opportunity to contribute to the delivery of high-quality patient care in a dynamic healthcare environment.

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.