Development Officer, Home Base Fundraising Events

The Development Officer plays an integral support role on the Home Base team, a Red Sox Foundation program within the Mass General Development Office. In alignment with the department’s fundraising and cultivation priorities, the Officer provides key support for a variety of development events, supporting events managed by other colleagues or serving as the lead on smaller cultivation and stewardship events, both in-person and virtual. Additionally, the Officer will assist in soliciting corporate and in-kind sponsors for annual fundraising galas, and handle related processes. The Officer reports to the Senior Director of Development, Signature Programs and Development Communications and works collaboratively with all divisions within the Home Base team, and Development Office, hospital staff, donors and volunteers.

The ideal candidate is a collaborative individual who thrives in a fast-paced environment. We are looking for someone who is detail-oriented, with strong project management skills and can successfully juggle multiple priorities. In addition, the role requires someone to live in the Greater Boston area and be able to commute to our downtown Boston and Charlestown locations, be able to work some nights and weekends and to travel, as required.

To Apply

Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.

About Us

Massachusetts General Hospital is one of the world’s top academic medical centers. It is the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.

Mass General has pioneered medicine for more than 200 years, and we’re thinking big about the future. In 2021, we launched our largest-ever comprehensive fundraising effort — The Campaign for Mass General — which seeks to raise $3 billion in philanthropic funding that will help us reach our four ambitious campaign goals, each grounded in a pillar of Mass General’s historic mission to treat, discover, teach and serve. To learn more about our Campaign, click here.

Home Base Program

Home Base, a Red Sox Foundation and Massachusetts General Hospital Program, is dedicated to healing the invisible wounds for Veterans, Service Members and their Families through world-class clinical care, wellness, education and research. As a National Center of Excellence, Home Base operates the first and largest private-sector clinic in the nation devoted to healing invisible wounds such as post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, military sexual trauma, family relationship challenges and other issues associated with service.

Our Department

The Development Office is a vibrant and collaborative team focused on advancing the hospital’s mission of healthcare excellence. We are committed to expanding the philanthropy that makes this mission possible.

We offer a competitive benefits package including generous health care and retirement plans and an array of professional development opportunities. We also offer a Flexible Workplace Program, a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham conditions of employment, including vaccination mandates.

Diversity and inclusion are priorities for our office and the hospital. We strongly believe that a team of diverse identities, experiences, opinions, and perspectives drives creativity, innovation, and excellence.

Click here to learn more about our team and what it’s like to work with us.

Job Responsibilities

Community Fundraising

• Build and nurture effective, positive working relationships with community fundraisers, Home Base staff, MGH Development colleagues, event committees and vendors.
• Provide excellent customer service to fundraiser hosts, from initial inquiry to event planning, to post-event follow up and future, continuous engagement in hopes of annual support.
• Advise community fundraising hosts on best practices, guidelines and processes.
• Assist fundraising hosts with creation and management of online registration, donation and fundraising pages via the platform Classy.
• Coordinate Home Base attendance of events, as necessary, including staff/patient speakers, shipping of swag and collateral, revenue tracking, thank you emails/letters, check presentations, etc.
• Attend community fundraisers, as necessary, including packing and set up of signage, giveaways, tent, tablecloths, flyers, etc.
• Assist with silent/live auctions and raffles.
• Manage and update internal events calendar and tracker, including pulling of registration and donor reports within multiple databases.
• Work with MGH Development Services team on creation of event/appeal codes, donation adjustments and publishing of Classy pages.
• Work with the MGH Special Events Team and Accounts Payable on Advanced Authorization forms and paying invoices.
• Work with Home Base Marketing and Communications team to have fundraisers added to homebase.org events calendar, home page and MGH Events Calendar.
• Collaborate with the MGH Director of Community Fundraising on tracking and updating Community Fundraisers for Home Base.
• Gather and maintain record of attendees and donor information in the MGH donor database, ATLAS, with minimal guidance, and complete accurate booking forms and other related gift-processing procedures in a timely manner.
• Assist with strategic plan to grow Home Base’s Community Fundraising portfolio, including conducting research and recruiting potential supporters.

Signature Events

• Assist the Director of Fundraising Events with project planning and implementation of all signature events for Home Base, including annual Run to Home Base, dinners/galas, golf tournaments, etc. – nationally and internationally.
• Similar to Community Fundraisers: manage internal events calendar, work with internal teams on adding to external calendars, pulling of reports, appeal/event code and Advanced Authorization form requests, paying of invoices, tracking of revenue, etc.
• Draft event collateral and create online registration and fundraising pages.
• Communicate with participants, donors, sponsors and volunteers, including scheduling and attending meetings on behalf of Home Base.
• Work collaboratively with all members of the Home Base Development Team, Home Base program colleagues, MGH Development staff, Red Sox Foundation and other program partners

Other General Responsibilities:

• Oversee and manage ordering and production of giveaways and swag for the Development Team, working closely with vendors, including external donor-facing online store.
• Provide support to the Assistant Director of Development with needs for the Race For Home Base program – to include communications with runners, event logistics, etc.
• Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
• Take on other office-wide duties, at the request of Home Base and Development leadership.
• Adhere to the mission, credo and standards of behavior of Mass General Hospital.

This position requires a bachelor’s degree and a minimum of 2-4 years of experience. We are looking for someone who has been successful working in a fundraising office or as part of a team in a client-facing or relationship-building role. The candidate must live in the Greater Boston area and be able to commute to downtown Boston and Charlestown offices (hybrid work environment).

Additionally, the role requires the ability to work some nights and weekends and travel throughout New England (potential travel to other U.S. states and internationally, as needed).

In addition, the ideal candidate should possess the following skills, abilities and attributes:

• Experience in planning and executing events, preferred.
• Experience in development, marketing and/or corporate relations experience, preferred.
• Experience with online fundraising/registration platforms, and other donor information systems, preferred
• Proficiency on Microsoft Office applications, or the ability to learn them quickly.
• Competency using videoconferencing platforms (Zoom and Teams preferred).
• Ability to manage multiple projects/priorities and events in a fast-paced environment, required.
• Excellent interpersonal skills and ability to work collaboratively and effectively with diverse audience.
• Excellent organizational and project management skills.
• Excellent attention to details.
• Professionalism and a strong work ethic.
• Creativity and high levels of energy and enthusiasm.
• Able to work effectively in a large, complex and dynamic organization.

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.