About MassArt:

Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We've spent 150 years demonstrating the truly amazing things that happen when a world-class art and design education is an option for every deserving student. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.

MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.

Job Description:

The MassArt Art Museum (MAAM) is the college's teaching museum. The Student and Program Manager is a key staff member contributing to the positive student employment experience at MAAM and the seamless execution of MAAM's educational programs and initiatives. This position manages logistics, supervises part-time and student staff, and supports evaluation efforts in the following areas of activity: 1) Program & Events, 2) Student Employment and Professional Development, 3) Academic Engagement, and 4) Groups & Tours.

Salary: $58,000 - $64,000 annually, commensurate with experience
Position is governed by the APA collective bargaining agreement

Essential Job Duties

1. Oversees the student employee experience at MAAM for all positions, such as, but not limited to, the Museum Attendant position and MAAM Catalyst Fellows position. Works with the MAAM team and with contract employees to create a consistent and valuable student experience.

• Oversees recruiting, hiring, onboarding, scheduling, and contracting of student employees
• Serves as a central point of contact for MAAM student employees
• Develops and facilitates student employee orientations and ongoing training initiatives
• Maintains employment handbooks for all student positions and enforces related policies and procedures
• Conducts regular check-ins and evaluations of student employment experience
• Manages a part-time contract employee(s) who supports the administration of student employment initiatives at MAAM

2. In consultation with the Curator of Education conceives, develops, and implements select public-facing programs and events such as (but not limited to) hands-on Studio workshops, gallery talks and conversations, outdoor festivals, access programs, evening activations, performances, panel discussions, artists talks, and lectures.

• Participates in the program planning process and conceives programs and events that align with the MAAM's strategic plan and audience aspirations and that embody the Museum's values
• Manages, implements, and facilitates select programs and events, including (but not limited to) budgeting, invoicing, ordering and preparing supplies, managing event staff, etc
• Identifies collaborators and community partners and cultivates mutually-beneficial professional relationships, both at the College and beyond, to support engagement efforts
• Assesses program and event outcomes through evaluation and reports on programmatic successes, challenges, and opportunities

3. Assists with the coordination and facilitation of group visits, guided and self-guided, with internal (MassArt) and external audiences.

• Plans guided, educational experiences that align with the learning goals and expectations of groups visiting the Museum
• Facilitates guided experiences and tours in the Museum's galleries and Studio space using teaching techniques that emphasize close-looking, active participation, and learner-centered inquiry
• Assists with the administration of group and tours including correspondence with group leaders, scheduling, data collection, and reporting

4. Works to create and sustain a positive, inclusive, and collaborative museum culture and visitor experience

• Implements ongoing visitor experience training opportunities for student employees and museum staff
• Maintains the Student Recharge Area to create a welcoming environment for student employees at MAAM

5. Perform other related duties as assigned.

Working Conditions

• This position works Tuesdays to Saturdays
• Flexible scheduling, with some evening, weekend, and holiday work
• Office is an open workspace with seated desks
• Collaborative team environment with frequent group meeting participation

Physical Effort

• Occasional (10-33%): reaching, pushing, grasping and pulling. Lifting of up to 25 pounds
• Frequent (34-66%): standing, walking; talking and presenting in front of large groups
• Constant (67-100%): viewing of computer screen and reports, sitting, repetitive motion, talking and communication

Requirements:

Qualifications Required

Education: Bachelor's degree in museum education, museum studies, education, fine art, or the equivalent in knowledge and experience of these fields

Experience

• 2 years professional experience in an arts and culture or educational setting
• 1-2 years supervisory experience, supervising college students, interns, part-time employees, and/or volunteers
• Experience developing and facilitating high-quality, theoretically-informed, educational programs and events for learners of diverse ages, abilities, interests, backgrounds, and lived experiences
• Experience developing and facilitating guided experiences and tours within an informal, free-choice learning environment

Skills

• Interpersonal awareness and communication skills: You possess the ability to interpret the feelings and concerns of others, respond effectively through superior written and verbal communication, and demonstrate compassion and empathy.
• Teaching and presentation skills: You are a skilled and experienced educator who presents and facilitates with ease and confidence in front of large groups of varying ages and abilities, both in-person and virtually
• Leadership skills: You possess the ability to lead by motivating others including student employees, fellowship students, and part-time workers
• Multitasking skills: You possess the ability to multitask and manage multiple projects concurrently in a busy work environment informed by the ebbs and flows of the academic calendar
• Teamwork skills: You possess the ability to both work independently, with guidance from a supervisor, as well as part of a dedicated and collaborative team

Additional Considerations

• 1-2 years experience working in a museum environment
• Familiarity with Visual Thinking Strategies (VTS) and experience facilitating inquiry-based learning experiences in museum or gallery settings
• Experience in a customer-service environment
• Interest in and appreciation of contemporary art
• Bilingual (Spanish preferred)

Impact of Actions

• Position has the ability to make intermediate decisions with review by supervisors if needed
• Position supervises one contract part-time employee
• Position supervises student employees

Complexity

• Follows established procedures and methods in performing duties

Supervision exercised

• Student Employees
• Contract part-time employee

Internal/external

• Both. This position communicates with a diverse audience: students and/or contracted employees, artists, faculty and educators, museum professionals, among others.

Additional Information:

Please note MassArt does not provide the following:

• Employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
• E-Verify.
• Reimbursement for travel.

Selected candidates must complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and verification of the Form I9, Immigration Reform and Control Act of 1986. You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here

Comprehensive Benefits:
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Please click here to view MassArt Benefits.

MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.

Application Instructions:

Cover Letter and Resume