Provides project coordination and support for the Quality Department exercising independency, judgment, and experience to ensure the timely communication of information to and from the individuals and/or department.

Duties and Responsibilities:

• Supports site specific functions related to quality, safety, risk, PFR and clinical compliance as directed by site OCMO leadership.
• Assists with just in time coordination for unannounced regulatory surveys such as DPH, CMS and TJC, including conference room clearing/scheduling/food/general admin assistance for requests like printing, running for items across the organization, etc.
• Executes local team meeting scheduling and adjustments including but not limited to daily huddles for event reviews, weekly huddle's w/Reliability Management Teams, etc.
• Responsible for executing Department of Public Health (DPH) and other required letter mailings.
• Schedules Collaborative Case Reviews
• Coordination and scheduling of family meetings and pre-family meetings
• Coordination and scheduling of multidepartment/stakeholder meetings under direction of Sr. Manager/Director
• Coordination of third-party payor grievances
• Organization and clerical support for legal proceedings such as notices of potential claims (NOPCs) 60Ls (pre-ligation notice of intent to file suit), etc.
• Tracking and management of BORIM safety and quality reports and responses from BORIM
• Meeting prep and minutes for Joint Commission readiness efforts
• Coordinating and scheduling process improvement meetings with multiple local leaders/stakeholders
• Taking meeting minutes
• Ensure meeting participants have accurate meeting logistics (location, directions, etc.)
• Other ad hoc administrative duties and projects as assigned.

Bachelor's Degree preferred.

Minimum of 3 years of relevant healthcare or administrative support experience (combinations of relevant experience/training will be considered)

Skills/Abilities/Competencies:

Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization.

Experienced in planning, organizing, prioritizing, managing multistage projects to deadline.

Proficient in exercising initiative, judgement, problem solving and decision making.

Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization.

Strong communication skills, including strong verbal, written and interpersonal skills and meeting facilitation of formal and informal gatherings of various sizes.

Ability to build and manage relationships, partner across multi-stakeholder groups of professionals with different skill sets and backgrounds, guide teams in a highly complex and changing environment.

Requires minimal direction from leadership and possesses the ability to learn quickly.