You haven't searched anything yet.
Lead Security Officer-(3282105)
Description
GENERAL SUMMARY / OVERVIEW STATEMENT : Summarize the nature and level of work performed.
Receiving general direction from the Security Manager, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital;
is responsible for assisting with the day-to-day operation of Department personnel.
According to Department Policy and Procedure will assume a team lead responsibility to assist with the orientation, training, and performance of line staff;
needs above average ability in the areas of leadership, training, operational systems and investigations. May assist in the day-to-day supervision and other duties as requested or required.
Assume position of responsible charge person absent a manager.
PRINCIPAL DUTIES AND RESPONSIBILITIES : Indicate key areas of responsibility, major job duties, special projects and key objectives for this position.
These items should be evaluated throughout the year and included in the written annual evaluation.
ensures adequate coverage for the next shift and special details.
Notifies Department / Hospital Manager, Director of any special occurrences (. any failure of
persons, equipment, policy, procedure disruptive to normal business or having potential for negative consequence or publicity).
Facilitates shift training of personnel. On Job Training and In-Service training of personnel and promotes their growth and development.
Documents personnel training records and track completion, certification, re-certification and general compliance standards are updated as needed.
Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas / property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
Always maintains strict confidentially standards.
Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents;
notifies appropriate law enforcement agencies of potential / real civil or criminal misconduct; participates in subsequent court proceedings as required.
Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Manager informed at all times.
Maintains accountability for valuables / property and forms of evidence coming into incumbent's custody; ensures safekeeping;
maintains documentation.
Performs as Dispatcher utilizing integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance;
provides and maintains documentation.
Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients;
involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
Cross trains in other locations beyond normally assigned workplace.
Ensures all required training is up-to-date and maintains individual data base training records and reports errors to appropriate manager.
Maintains all hospital issued uniforms and equipment.
Conducts a wide range of customer services.
Qualifications
SKILLS / ABILITIES / COMPETENCIES REQUIRED : Must be realistic, objective, measurable and related to essential functions of this job.
handle a variety of diverse and stressful situations and crisis management scenarios.
Customer service skills; accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible.Displays positive image, tact and diplomacy, active listener, articulate.
Technology : use of access control and database software, communications equipment, and first aid equipment. Able to trouble shoot systems when necessary.
Is proficient in the following competencies or percentage of designated professional growth areas identified by the department.
They are based on the competency based incentive worksheet : active contributor to departmental publications, committee / project participation, cross training, competent as an Advanced Dispatcher,
Valid MA driver’s license or valid license from the state in which the employee resides required.
AVADE
Must be able to maintain certification and meet all criteria and stands of the MOAB program
Special State Police license preferred
EDUCATION : Specify minimum education and clearly indicate if preferred or required
Associate degree in related filed required or equivalent work experience in the field.
Bachelor’s degree in criminal justice or related discipline, preferred.
EXPERIENCE : Specify minimum creditable years of experience and clearly indicate if preferred or required
1-3 years of lead / supervisory experience in related field preferred.
Experience in hospital, security / police, military, emergency medical or customer services preferred.
Last updated : 2024-03-22
Full Time
Hospital
$72k-100k (estimate)
03/24/2024
06/21/2024
massgeneralbrigham.org
MEDWAY, MA
>50,000
1994
$10B - $50B
Hospital
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nations ...leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
More
Show less
The following is the career advancement route for Lead security officer positions, which can be used as a reference in future career path planning. As a Lead security officer, it can be promoted into senior positions as a Security Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead security officer. You can explore the career advancement for a Lead security officer below and select your interested title to get hiring information.