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Applications Analyst II
- (3283536)
About Us:
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.
We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.
The Applications Analyst II provides design, development, testing, implementation and ongoing maintenance of new and existing software applications. This role provides training and support to end users.
The Application Analyst II supports clinical users of the Brigham and Women’s Hospital and Brigham and Women’s Faulkner Hospital, and acts as the key liaison between the operational and clinical community and Enterprise teams. The Application Analyst II will use their knowledge of application functionality, system processes and clinical workflows to provide exceptional customer support and troubleshooting. Support consists of but is not limited to in person support in patient care areas, remote, on-call and ticket-based support with adherence to documented service level targets.
This role is primary focused on Pharmacy related applications and will be responsible for developing an in-depth understanding of the available features, settings and workflows used throughout the applications. This role will also participate in software and feature implementations and upgrades, coordinate and test integration services, and provide project management support for supported applications. This role may also provide end user support for Epic applications supported by the Inpatient team.
The Application Analyst II will work closely with staff at all levels at MGB, external vendors and collaborators across Digital.
Under the direction of the Manager for Brigham Health Clinical Inpatient Information Systems, the individual in this role will:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Full Time
Hospital
$88k-110k (estimate)
08/16/2023
05/29/2024
massgeneralbrigham.org
MEDWAY, MA
>50,000
1994
$10B - $50B
Hospital
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nations ...leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
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The following is the career advancement route for Applications Analyst II positions, which can be used as a reference in future career path planning. As an Applications Analyst II, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Applications Analyst II. You can explore the career advancement for an Applications Analyst II below and select your interested title to get hiring information.