CSC Division Account Manager
Job Title:
Account Manager of Commercial and Specialty Cleaning Division
Job Description:
Under the direction of the Commercial and Specialty Cleaning Manager (CSC), the Account Manager is responsible for the overall coordination and supervision of the accounts he/she manages. The Account Manager also ensures customer satisfaction through the delivery of quality service and, provides this service in a timely manner within the established budget.
Job Duties
• Ensure that each account is properly staffed and that company policies and procedures are adhered to
• Visit each account on a regular basis to inspect and evaluate contractual compliance and cleanliness
• Maintain effective employee relations with direct management reports and hourly personnel
• Assure effective communication is maintained with their account managers so that complaints are resolved in a timely manner, and accounts with serious problems are known
• Prepare proposals and bid preparations, and communicate suggested adjustments in contractual arrangements based on operational needs.
• Review and evaluate all management reports such as labor, equipment, supplies, job cost etc.,
• Take corrective action where necessary to assure compliance with budget and contract standards.
Requirements
Bachelor’s degree or higher preferred. Several years of sales experience required. Willingness to undergo a background check and drug screen in accordance to contractual obligation required
Come work for Maryland Maids, a leading company in the Facilities Services Industry. At Maryland Maids we believe that details matter, as do each of our employees and customers. Through our core values of loyalty, honesty, and integrity, we strive to create a culture of growth and opportunity for each individual we employ.
Maryland Maids is an Equal Opportunity Employer. Our Company At Maryland Maids, we understand how important it is to an organization’s well being and success to count on expert and reliable maintenance and janitorial services. And it’s been by strictly adhering to this basic but fundamental understanding that we’ve built a reputation as an industry leader since our founding. Single Focus Our clients need to focus on running their business - on day-to-day operations, on providing their employees with a safe and clean work space, on presenting their brand to customers in the most assured way. And these are just a few points of focus. That’s why we have a single focus - our clients. “Details Matter” Maryland Maids goes above and beyond to make sure our operational excellence and specialized cleaning and maintenance services help businesses run smoothly and seamlessly. At the end of the day, it all comes down to our focus on our clients and the relationships we build together. It’s a commitment we will never compromise. Because it matters