Responsibilities:
- Greet and register patients as they arrive at the dental office or medical facility.
- Collect and verify patient information, including personal details and insurance information.
- Schedule appointments and manage the appointment calendar.
- Answer phone calls and respond to inquiries from patients or their representatives.
- Maintain patient records and ensure accuracy of all information.
- Verify insurance coverage and process insurance claims.
- Provide excellent customer service and ensure patient satisfaction.
- Adhere to HIPAA regulations and maintain patient confidentiality.

Skills:
- Proficiency in eClinicalWorks or similar electronic medical records systems.
- Knowledge of medical terminology and dental procedures.
- Experience working in a dental office or medical facility is preferred.
- Familiarity with Dentrix or other dental practice management software is a plus.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of HIPAA regulations and commitment to patient privacy.
- Strong customer service skills and ability to handle difficult situations with professionalism.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Continuing education credits
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Telehealth

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person