Reporting to the department head, Team Leads are responsible for supporting the department head in the day-to-day activities in the department.

Essential Duties & Responsibilities

• Assist with daily tasks
• Ensure the department's sales associates are working efficiently
• Learning the department's daily tasks to ensure customers are receiving excellent service and the department's work list is being completed
• Assist department head with ordering new merchandise
• If in an outside environment, assist with watering the plant inventory
• Attend management meetings
• Help solve employee problems/disagreements amongst employees in the department
• Maintain intermediate to advanced knowledge of items being sold in the department, and maintain a basic knowledge of items being sold in other departments
• Perform other duties as assigned

Required Skills & Abilities

• Excellent communication skills with customers and employees
• Able to lead a team of two to five members effectively
• Able to work independently and also be a team player
• Basic knowledge of computers, fax machine, copier/printer, and email, and the willingness and ability to quickly learn unfamiliar technology
• Flexibility in all areas, including but not limited to: work schedule, duties and responsibilities, extreme weather conditions, etc.

Education & Experience Requirements

• Previous experience as a sale associate preferably in a garden center, plant nursery, or gift shop
• If working in outside department, must be able to maintain at least an intermediate knowledge of department's plants and their care
• Able to read an order confirmation and vendor invoice for accuracy of product received
• High school diploma or equivalent

Physical Requirements

• Able to lift, pull, push at least 50 lbs
• Able to stand and walk for an extended period of time
• Able to bend, squat, and reach overhead
• Tolerant of hot and cold temperatures