Full Time LEAD Starbucks

Availability Sunday - Saturday between 5am - 6pm offers the most flexible scheduling opportunity.

ESSENTIAL FUNCTIONS

Provide exceptional customer service:

Ø Welcome and connect with each and every customer

Ø Effectively recommend products and accommodating purchases to enhance the customer experience

Ø Provide product demonstrations and sampling

Ø Ensure that each customer experience results in a “WOW”.

Produce high quality products in accordance with company standards/guidelines.

Ø Only serve items that meet visual and product quality standards

Ø Demonstrate knowledge and practice of safe food handling

Ø Follow merchandising, stock, rotation and storage standards

Ø Present oneself in a clean professional manner during every shift

Contribute to Store Profitability

Ø Follow proper cash handling procedures and register policies

Ø Follow inventory and stock guidelines

Assume responsibility to learn and demonstrate knowledge as a barista

Ø Responsible for self-initiated learning beyond the standard training program

Ø Learn and demonstrate all standards of product and conduct established by Giant

JOB QUALIFICATIONS: To competently perform at a proficient level and be fully qualified, a person would be expected to have:

Education (Minimum Needed): High School or equivalent certificate

Experience (Minimum Needed: Preferable supervisory and or barista experience

Specialized Knowledge Needed For Performance of Job:

Special Skills: Customer focused, strong interpersonal skills, foodhandling certificate preferred

BASIC FUNCTIONS:

1. Mental Concentration Required (How much mental resourcefulness, creativity, interpretive thinking needed in performance of

job?): Frequent

2. Amount of Manual Dexterity Needed and Why (What, if any, machines are used?): Frequent, There will be times when only one person is in charge of the department; this person must be able to operate all pieces of equipment and produce all products available

3. Describe the Complexity Level of the Duties: Duties require the ability to multitask and manage several orders at one time

4. Knowledge of Organization (within our business environment who or what does the associate have to know to act effectively?):

General ability to work in a teaming environment

5. Job Related Personal Contacts (Who does associate usually deal with, internal and external?):

Associate will deal extensively with the public (our customers) along with 1-2 co-workers at any given time

6. Seriousness and Consequence of Error (Check one and explain):

( ) Slight Explain

( X ) Somewhat Serious Explain Potential for physical harm from mishandling of product or equipment, customer relation ambassador

( ) Serious Explain

( ) Extremely Serious Explain

7. Describe the level of Supervision Required (after the initial training period):

Little to no direct supervision will be available, the person must be a self-starter and driven by excellence

8. Responsibility for Others (Check One):

( ) No How many? Up to 2

x ) Yes If yes, do you:

X ) Explain work

X ) Distribute work

( ) Oversee work

9. Confidential Nature of Job (Check one in each column):

X ) Confidential Material X ) Incidental or Never

( ) Highly Confidential ( ) Occasionally

( ) Top Priority, Highly Confidential ( ) Frequently

( ) Routine

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Winchester, VA 22603: Relocate before starting work (Required)

Work Location: In person