1 Venue Coordinator Job in Stuart, FL

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Venue Coordinator

Martin County (Florida)

Stuart, FL | Full Time

$64k-83k (estimate)

7 Months Ago

Venue Coordinator

$64k-83k (estimate)

Full Time 7 Months Ago

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Martin County (Florida) is Hiring a Venue Coordinator Near Stuart, FL

Position Title: Venue Coordinator (Special Facilities) Department: Martin County Parks and Recreation Department
Hours: Average 30-40 hours per week
Schedule: Tuesday-Saturday and may include Sundays occasionally as event schedule demands Pay: $17.50 (plus benefits options, PTO and holiday pay)
Contract position
Must be able to pass criminal background, drug test & MVR screen

SUMMARY: Under general supervision by the Parks and Recreation Business Coordinator, achieves maximum sales profitability, growth, and effectively sells Martin County’s Parks and Recreation facilities programs, and services focusing specifically on venue sales. Personally, contacts and secures new business accounts/clients. TASKS:
Promotes/sells/secures/tracks event sales from existing and prospective clients through a relationship-based approach.

Demonstrates products and services to existing/potential clients and assists them in selecting the best venue suited to their needs
Communicates with clients prior to and during the events to ensure the client’s needs are being met to the fullest and the event is meeting the client’s expectations
Makes telephone calls and in-person visits and virtual presentations to existing and prospective clients
Coordinates with the Recreation staff, vendors, and clients to ensure the required facility rental procedures are followed in accordance with Martin County Parks and Recreation policy
Interacts with the public or other County staff/officials to assist them in using Department services/programs, collect fees, answer questions, or identify their service needs
Establishes, develops, and maintains business relationships with current clients and prospective clients in the assigned market segment to generate new business for the organization’s programs, facilities, and services
Prepares a variety of correspondence, notifications, forms, and related documents to communicate information to staff, clients, vendors, and/or the public
Expedites the resolution of client problems and complaints
Updates/maintains a variety of databases to facilitate information recording, storage, and retrieval and/or to track activity/volume of work
Retrieves information/summary reports from a variety of databases to facilitate data/trend analysis, and/or provide data/information to staff, County officials, and/or the public
Research sources for developing prospective clients and for information to determine their potential
Analyzes the territory/market’s potential and determines the value of existing and prospective client’s value to the organization
Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas
Coordinates sales effort with marketing, sales management, accounting, and operations staff
Supplies management with oral and written reports on client needs, problems, interests, competitive activities, and potential for new products and services
Posts funds received to credit the proper client account.
Checks payment history to answer questions from clients regarding payment/use history
Processes transactions to collect funds owed for utility services, or license/permit/citation/lien satisfaction fees, and/or update account status
Researches misapplied payments in order to post funds received to correct account
Performs related work as required

KNOWLEDGE, ABILITIES AND SKILLS – REQUIRED AT TIME OF HIRE: (Applicants are expected to possess the required Knowledge, Abilities, and/or Skills listed below prior to being hired for positions in this job title.)

Knowledge of English spelling and grammar
Knowledge of general policies, procedures, and techniques used for conflict resolution
Knowledge of general policies, procedures, and techniques used for making group sales
Knowledge of procedures for operating various office equipment, including personal computers, digital cameras, and a multi-line phone system
Knowledge of Outlook and Microsoft Excel
Ability to work effectively in high stress situations
Ability to multi-task
Ability to work with minimal supervision
Ability to operate a personal computer to prepare a variety of correspondence, notices, schedules, and related materials using a variety of software/applications
Ability to read names, account numbers, amounts and related information on a variety of documents
Ability to understand, follow, and explain a variety of Department policies and procedures.
Ability to enter data into a variety of spreadsheet/database applications
Ability to research information from a variety of sources, including databases, Internet web sites, and related locations
Ability to read and understand data/information from a variety of computer spreadsheets, printouts, or related documents
Ability to serve the public and fellow employees with honesty and integrity
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression

DESIRABLE TRAINING AND EXPERIENCE: Graduation from high school and four (4) years of full time client service, sales, and group sales; or any equivalent combination of training and experience.