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Description
JOB SUMMARY
The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards.
This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience.
The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration.
This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers.
JOB QUALIFICATIONS
EDUCATION
Preferred / Optional : Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field.
Successful completion of a medical terminology course.
EXPERIENCE
Minimum Required : Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills.
Preferred / Optional : Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service.
CERTIFICATIONS / LICENSES
Minimum Required : None
Preferred / Optional : None
Monday - Friday, varying between 7AM-5PM
Last updated : 2024-03-27
Full Time
Ambulatory Healthcare Services
$37k-47k (estimate)
03/28/2024
04/01/2024
marshfieldclinic.org
MARSHFIELD, WI
7,500 - 15,000
1916
NGO/NPO/NFP/Organization/Association
SUSAN TURNEY
$1B - $3B
Ambulatory Healthcare Services
Marshfield Clinic is a healthcare center specializing in allergy and asthma, anesthesia, audiology, bariatric surgery, cardiology and more.
The job skills required for Eligibility specialist include Customer Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Eligibility specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Eligibility specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Eligibility specialist positions, which can be used as a reference in future career path planning. As an Eligibility specialist, it can be promoted into senior positions as a Claims Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Eligibility specialist. You can explore the career advancement for an Eligibility specialist below and select your interested title to get hiring information.