Hours: Part-time
Pay: $13.96 per hour. Includes a YMCA membership
Duties/Responsibilities: Under the direction of the Member Engagement Coordinator, the Building Supervisor is responsible for engaging with and providing quality customer service to our members and guests. The person is responsible for opening and closing the YMCA, monitoring security procedures and facility operations in accordance with the YMCA policies and procedures. Our core values of caring, honesty, respect, and responsibility must be exhibited in all aspects of work within the YMCA.
ESSENTIAL FUNCTIONS:
Ability to build relationships with our members and guests with a positive and pleasant personality.
Ability to sell memberships; register members and participants for classes and programs, and provide guidance in relation to program offerings and activities. Applies excellent communication skills during phone calls and tours to understand prospects’ needs and create interest in YMCA membership. Maintains and, when necessary, applies knowledge of the pool, healthy living center, strength training center, wellness center, and the rules and regulations of each area. Punctual for all shifts. Ability to supervise staff and volunteers. Oversee the buildings and grounds to ensure a safe environment that adheres to the safety standards and policies of the YMCA.
Maintain CPR certifications and attend all mandatory meetings and trainings. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Complete incident and accident reports when necessary. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Monitor facility for safety and service interventions.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit, walk, and stand, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate
EDUCATION LEVEL DESIRED/SKILLS AND QUALIFICATIONS: * High school diploma or GED.
Must be at least 21 years of age.
CPR, First Aid, and AED training required within 60 days of hire. Ability to communicate effectively with supervisor, staff, member, guests, and participants. Must have a flexible schedule including some evenings and weekends. Perform other duties as assigned.
How to Apply: A completed Marshfield Area YMCA Employment Application is required. pick up an application at the YMCA. Inquiries? Contact Kendra Ferreyra, Member Engagement Coordinator, at 715.387.4900.