JOB DESCRIPTION

Opportunity : Contribute To The Growth Of Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases / returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance / cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We Are Looking For : You!

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

This position has a starting pay range of $ to $ per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Benefits offered to all Associates include : Associate discount; Employee Assistance Program(EAP); smoking cessation support;

paid sick time; bereavement leave; child care discounts; pet insurance; credit union; cell phone discounts; and referral bonuses.

• In addition, Associates who meet certain service or hours requirements are eligible for the following benefits : 401(k);
• medical; dental; vision; health savings account; health care flexible spending account; life insurance; short and long term disability coverage;
• AD&D; paid parental leave; paid holidays / vacation time / personal days; group auto / home / renters insurance discounts;

scholarship program; and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.

Applications for this position are always accepted.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself.

By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations.

Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Last updated : 2024-05-03