Marsden Bldg Maintenance, L.L.C. is seeking a highly motivated individual with the ability to lead others for an Account Manager position. This position will be based out of Fort Dodge, IA.
Core Responsibilities-
Train Supervisors and team members on assigned job duties.
Complete safety audits and conduct safety training.
Responsible for all aspects of customer engagement and satisfaction.
Identify and mentor employees to develop the next generation of leaders.
Assigns tasks to associates and inspects completed work to ensure company standards are met.
Resolves employee problems or will refer matters to Operations Manager.
Investigate customer complaints, place customer complaint follow-up call, document findings and communicate a recommended action plan to the Operations Manager.
Assist in the start-up of new accounts and provide information to management. Meet the customer.
Responsible for checking timekeeping system to verify employee are or have been at job site.
Conducts building inspections to maintain a quality level that meets the customer's and the company's standards.
Follow and enforce all company policies.
Review and help in management of budgets/staffing levels for all buildings within the realm of possibility.
Manager will need to be flexible in their time schedule based on customer needs. Will need to be on call in case of an emergency at the buildings. Some computer knowledge is necessary. Past manager experience preferred. Very good communication skills and written skills essential. Core hours between 4pm and 1230pm although hours are flexible.
Why Join the Marsden Family?
Flexible Work Schedule
Room to Grow
Upward Mobility
Requirements:
You must be 18 years old
1-2 years of Managerial experience Preferred
3-5 years of Supervisory experience Preferred
A pre-employment criminal background check is Required
Driver's License Required
Drug Screen Required
As a commercial cleaning company, we know how to create a safe environment for our employees and customers. Check out this li nk to see what we’re doing to stay safe and healthy!
Marsden Bldg Maintenance, L.L.C. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, sex, gender identity, creed, ancestry, disability, sexual or affectional orientation, marital, color, religion, national origin, status with regard to public assistance, protected veteran status, individuals with disabilities or any characteristic protected under federal, state or local law.