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Job Overview: We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience throughout their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check guests in and out of the hotel efficiently and accurately - Assist guests with inquiries, requests, and reservations - Provide information about hotel amenities, local attractions, and dining options - Handle guest complaints or concerns with professionalism and empathy - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed Skills: - Strong hospitality skills with a focus on delivering exceptional customer service - Excellent phone etiquette and communication skills - Multilingual abilities are a plus (bilingual in English and another language) - Proficient in front desk operations and hotel management software - Ability to handle cash transactions accurately - Detail-oriented with strong organizational skills - Ability to remain calm under pressure and handle difficult situations with tact and diplomacy - Strong problem-solving abilities If you are looking for an exciting opportunity in the hospitality industry, we invite you to apply for the position of Front Desk Agent. Join our team and contribute to creating memorable experiences for our guests. Note: Please do not include any personal contact information such as email or phone number in the job description.
Job Types: Full-time, Part-time
Pay: $15.70 - $17.00 per hour
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
Accommodations
$28k-37k (estimate)
03/29/2024
07/25/2024
cymwindyhill.com
Atlanta, GA
<25
Accommodations
The job skills required for Hotel Front Desk Agent include Customer Service, Problem Solving, Communication Skills, Hospitality Industry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.