Description. . Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s Rewards Program and provide recognition and benefits to all present members. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for gues...
Description. TITLE. HR Manager. DEPARTMENT. Human Resources. REPORTS TO. General Manager/Ownership. JOB SUMMARY. Responsible for short and long term planning and management of the Human Resources function. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in im...
Description. TITLE. General Manager. DEPARTMENT. Executive Office. REPORTS TO. Ownership. JOB SUMMARY. Provide the leadership expertise that ensures the effective and efficient operation of the hotel, including, but not limited to, the quality and legal defensibility of services provided, and the achievement of stated operational goals and profitability objectives. Manage the operations of the hotel in order to maximize profitability and to ensur...
Description. TITLE. Rooms Division Manager. DEPARTMENT. Executive Office. REPORTS TO. General Manager/Ownership. JOB SUMMARY. The Rooms division manager is responsible for Executive Housekeeping and Front Office, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Directly offers supervision for the entire hotel, as well as making policies and developing plans for carrying out work ...
Description. TITLE. Front Desk Supervisor. DEPARTMENT. Rooms/Front Office. REPORTS TO. Front Desk Supervisor/Front Desk Manager. JOB SUMMARY. Orchestrate and expedite the registration and checkout process at the front desk. Oversee the daily operation of the front desk. ESSENTIAL FUNCTIONS. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s reward p...
