Description

RESPONSIBILITIES:

1. Craft the Perfect Cup: Share your love for coffee by expertly preparing a wide array of delicious beverages, tailored to each guest's taste preference.

2. Create Memorable Experiences: Engage with guests, build relationships, and provide exceptional service that leaves a lasting impression.

3. Embrace the Art of Coffee: Continuously expand your knowledge of Starbucks offerings, brewing techniques, and flavor profiles to create unique and personalized experiences for our guests.

4. Maintain Cleanliness and Quality: Ensure the Starbucks area is clean, well-stocked, and adheres to the highest standards of quality and hygiene.

5. Collaborate and Thrive: Work alongside a dedicated team in a supportive environment that values teamwork, creativity, and growth.

REQUIRED SKILLS & ABALITIES

- Passion for Coffee: A genuine love for coffee and a desire to share that passion with others.

- Stellar Customer Service: A natural ability to connect with people, anticipate their needs, and deliver exceptional service that exceeds expectations.

- Energized Team Player: A positive attitude, willingness to learn, and the ability to thrive in a fast-paced, collaborative environment.

- Attention to Detail: A keen eye for quality and the ability to ensure every drink is prepared to perfection.

- Flexibility: Availability to work various shifts, including weekends and holidays.

WHAT WE OFFER:

- Competitive Compensation: Enjoy a competitive hourly wage, with opportunities for advancement and growth.

- Perks and Benefits: Receive amazing perks such as discounts on hotel stays, dining, and more!

- Training and Development: Gain valuable skills through comprehensive training programs and ongoing support.

- Warm and Welcoming Environment: Be part of a friendly and diverse team that embraces the meaning of community.

- Opportunities for Advancement: Show your passion and dedication, and you could explore exciting career paths within our hotel.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Source: Hospitality Online