Job Number 24050850
Job Category Administrative
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management

• Tracks, communicates, reportson all outstanding required trainingsacross the ToplineFranchise Services & Support team.
• Routes incoming requests, both routine and those requiring research and follow-up; directs emails to the appropriateperson. Develops alternative methods to handle requests and address ambiguous issues. Routinely responds back directly after performing research or follow-up. Composes all types of correspondence, documents and presentations, many times on behalfof the team. Correspondence may be directedtoward outside owners,customers or seniorlevel executives. Typicallydrafts correspondence underown signature.
• Identifies areas where new administrative policies and procedures may be necessary within a department. Initiatesthe project to develop the new policyor procedure.
• Researches questions and problems regarding departmental or administrative policies, procedures, information or services, including questions, which are complex in nature. Gathers data from multiple sources and communicates or summarizes information as appropriate.
• Performs data entry and develops databasesor spreadsheets as necessary.
• Presents information to a group.
• Sets priorities and establishes procedures for completing responsibilities.

CRITICAL COMPETENICES

Adaptability

• Advocates and demonstrates continuous improvement by adjusting to new ways as conditions
• and priorities change which may include learning new skills
• Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
• Able to work with different levels of management and management styles as needed in position

Communication

• Keeps work group informed, speaks and writes clearly and concisely
• Actively listensto others recommendations while seeking clarification and offering alternatives as appropriate
• Communicates in a timely,proactive manner, receivesdirections and feedback ell

Job RelatedBusiness Focus

• Actions supportkey business values of customerservice, associate satisfaction and financial success
• Demonstrates pleasant,helpful and accurateservice to internaland external customers
• Respects fellowassociates
• Efficiently purchasesand utilizes resourcesto produce quality products

Planning & Organizing

• Sets priorities and establishes a realistic action plan while anticipating potential issues
• impacting the plan
• Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources,
• meets deadlines, and follows through on assignments

Problem Solving

• Identifies problems and seeks resolution through sound judgment and solid decision making skills, where appropriate
• Directs problemsto higher level or applicable department for resolution

Teamwork

• Works well in a team environment
• Acts as a liaison with other resources/departments as appropriate
• Gives recognition, collaborates and builds trust among others, treats people fairly, equally and respectfully, promotes celebration when appropriate

Technical Expertise

• Demonstrates requisite technical expertise as defined by the position.

Work Habits

• Demonstrates commitment and reliability in getting the job done efficiently, timely,
• professionally and accurately
• Balances multiple projects simultaneously and maintains the personal, technical and
• professional skills needed to perform job duties
• Consistently strives to improve these skills and represents staff and division positively

California Applicants Only: The pay range for this position is $21.69 to $44.31 per hour.

Colorado Applicants Only: The hourly pay range for this position is $21.69 to $40.28.

Hawaii Applicants Only: The pay range for this position is $26.25 to $44.31 per hour.

New York Applicants Only: The pay range for this position is $21.69 to $44.31 per hour.

Washington Applicants Only: The hourly pay range for this position is $21.69 to $44.31. In addition, the position is eligible for an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days or update per Comments after the date of this posting, 3/22/2024

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.