JOB SUMMARY

Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 5 years experience in the customer service, call center operations, or related professional area.

OR

• Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.

CORE WORK ACTIVITIES

Graphic Design Operations

• Develops various forms of creative design, computer graphics, production layout and marketing support.

• Creates and revises print and multimedia collateral to reflect the current brand look

• Manages the look and feel, concept, visual development and final execution of all design directions.

• Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables.

• Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.

• Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.

• Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout.

• Troubleshoots digital production issues as needed.

• Maintains project files and archives.

Additional Responsibilities

• Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Responds to and handles problems and complaints.

• Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.

• Performs other reasonable requests by management which the associate is capable of performing.

The salary range for this position is $55,000 to $74,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.