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JOB SUMMARY
With every journey, travel has the power to shape us and our world. Begin your journey at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®, as a Senior Manager of UX Design System. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.
This role is responsible for shaping the future of Marriott’s digital experiences by modernizing design patterns across touchpoints, creating a system that visually elevates and distinguishes 30 hospitality brands,
and guiding design system adoption across product teams. Partnering closely with fellow user experience leaders, product management, technology colleagues, and brand stakeholders to meet business and customer needs. He/She/They will promote UX best practices drawn from a variety of disciplines, continually seeking to improve customer digital experiences. The ideal candidate will have a passion for digital brand design and experience in creating and enhancing an atomic design system, with the ability to conceptualize and create designs for flexible, common use with accessibility and inclusion in mind.
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Goals
Managing Work, Projects, and Policies
Demonstrating and Applying Discipline Knowledge
Measurement and Analytics
Demonstrating and Applying Technical Knowledge
Additional Responsibilities
MANAGEMENT COMPETENCIES
Building Relationships
• Stakeholders - Partners with key stakeholders to ensure execution across disciplines as needed.
• Organizational Alignment - Drives the organizational alignment and accountability for successful outcomes of all related initiatives with the continent and market, and other functional areas; ensures strategies address relevant stakeholder needs and competitive environment; executes accordingly.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Finance, Legal etc.) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Leadership
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action.
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
• Strategy Execution – Ensures successful execution across business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
Generating Talent and Organizational Capability
• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
o Strong understanding of hotel operations, deployment, project management, revenue management strategies, etc.
o Strong understanding of technical reporting tools and their capabilities.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Full Time
Accommodations
$167k-216k (estimate)
01/19/2024
04/06/2024
marriott.com
LOCK HAVEN, PA
>50,000
1927
Public
JOAN MARSHALL
$10B - $50B
Accommodations
Marriott is a diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.