POSITION SUMMARY

Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Coordinate with, monitor, and supervise outside vendors to resolve large-scale engineering problems (e.g., A/C, internet, telephone problems). Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors. Communicate with customers when necessary to resolve maintenance issues. Coordinate with other employees and departments using telecommunications devices in order to respond to requests and resolve maintenance issues. Assist local authorities with emergency and natural disaster. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: Some college.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience. 

License or Certification: None 

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.