1 (PM) Club Lounge Attendant Job in Huntsville, AL
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(PM) Club Lounge Attendant
$28k-35k (estimate)
Full Time
3 Weeks Ago
Marriott Hotel - Huntsville is Hiring a (PM) Club Lounge Attendant Near Huntsville, AL
“Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. We are currently seeking team members who enjoy engaging with the public while providing a positive guest experience. Our mission is: “To be the first choice of both our guests and team members.”
We are currently recruiting for an (AM) M Club Lounge Attendant to join our team!
The M Club is a destination and an elevated, curated concierge lounge experience. It is a key benefit for our most valuable guests and designed to recognize and reward our elite members. Members enjoy 24/7 access to a private and exclusive space with free high-speed Wi-Fi. They can prep for their day over complimentary breakfast, work and recharge with snacks throughout the day, or relax over a drink and hors d'oeuvres in the evening.
ESSENTIAL FUNCTIONS:
We are currently recruiting for an (AM) M Club Lounge Attendant to join our team!
The M Club is a destination and an elevated, curated concierge lounge experience. It is a key benefit for our most valuable guests and designed to recognize and reward our elite members. Members enjoy 24/7 access to a private and exclusive space with free high-speed Wi-Fi. They can prep for their day over complimentary breakfast, work and recharge with snacks throughout the day, or relax over a drink and hors d'oeuvres in the evening.
ESSENTIAL FUNCTIONS:
- Welcome and engage guests.
- Monitor guest access to a Platinum, Titanium, Ambassador or M Club paying customer 1 guest.
- Project the M Club's exclusive and coveted experience.
- Assist the guest directly in concierge services such as (but not limited to): reservations, local directions, information about and arranging business services, sightseeing information and more.
- Desired task ratio is 10% maintenance, 20% food and beverage and 70% welcoming/guest focus.
- Set up and maintenance of the Breakfast Bar in an attractive abundant looking, organized, clean and standardized presentation, maintaining brand standards at all times.
- Takes inventory of food, beverages and supplies needed for each day.
- Assists with set up of prepared foods such as fresh fruit, coffee and juices.
- Set up of serving dishes/trays, utensils, cups and other products.
- Set up and arrangement of cold food such as sweet rolls, muffins and cereal.
- Clears and cleans tables as they are vacated.
- Removes trash from service area.
- Restocks self-service food and supplies as needed.
- Wash serving equipment and return to proper storage.
- Ensures glassware is polished and replenished as needed.
- Return reusable food supplies to storage after service.
- Sweep and mop floors.
- Dust, polish, & vacuum furniture.
- Dust and cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor
- Inspect areas for safety hazards
- Check operating conditions of equipment
- Report lost & found articles per hotel procedure
- Report maintenance problems (common areas) to the department supervisor and maintenance
- Performs any other duties assigned by supervisor/ manager.
- Perform special daily projects assigned by supervisor/ manager
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
- Must be able to understand, read, write and speak English and effectively communicate with Team Members and Guests.
- Must be able to apply commonsense understanding, in carrying out instructions
- Must be able to utilize and follow a checklist, take inventory of supplies and convey information to staff and management.
- Must be able to comply in standardized situations with only occasional or no variation.
- Must be available to work flexible shifts, including weekends and holidays.
- Must be able to work without constant supervision.
- Must be able to work well as a part of a team.
- Must be engaging with all guests; responding to their needs as required.
PHYSICAL DEMANDS:
- Standing and walking for entire length of shift.
- Frequently required to stoop, kneel, crouch, or crawl.
- Able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
QUALIFICATION STANDARDS:
- High School Diploma or equivalent is preferred.
- Ability to understand and follow directions
- Six months Customer Service, hotel or restaurant experience preferred.
- Must have excellent customer service skills
EEO Employer
Job Summary
JOB TYPE
Full Time
SALARY
$28k-35k (estimate)
POST DATE
05/20/2024
EXPIRATION DATE
07/18/2024
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The job skills required for (PM) Club Lounge Attendant include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a (PM) Club Lounge Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by (PM) Club Lounge Attendant. Select any job title you are interested in and start to search job requirements.
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