• High School Diploma or equivalent required, Associate’s degree preferred.
• 2 years of experience in medical, customer service setting preferred.
• Knowledge of Medical Terminology preferred. Computer knowledge of Microsoft Office strongly preferred.
• Staff adheres to all C.A.R.E. Standards.
• Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel.
• The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees.
• The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies, and acutely ill patients.
• Ability to work independently, with well developed organizational skills in order to prioritize tasks. Demonstrated verbal and written communication skills to effectively interact with staff through voice mail, e-mail, etc.
• Demonstration of flexibility and willingness to adapt to a diverse role as a member of the unit based patient care team.
• Must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to the age of the patients served on assigned unit.
• Ability to sit and/or stand for an extended period of time. Ability to assist lifting and carrying up to 20 lbs. Ability to assist with the transportation of patients on and off the unit.

Brigham & Women's Faulkner Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other protected status under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.