Description

• Greet patients making them feel welcome in the practice
• Answer the multi-line phone system
• Verify insurance eligibility and pre-authorize benefits
• Manage the daily schedule by checking patients in/out and schedule future appointments
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies, follow up as needed

• High school diploma or equivalent required, higher education degree preferred
• Minimum of two (2) years experience in a dental administrative position preferred
• Understanding of dental insurance, the verification process and discussing financial arrangements
• Experience with dental software required; Denticon, Dental Vision, Dentrix, or Eaglesoft preferred
• Attention to detail and strong verbal and written communication skills
• Knowledge of Microsoft Office
• Ability and willingness to create a positive, supportive environment for patients and team members