JOB SUMMARY:

The Referral Specialist is responsible for assisting in the planning, organizing, and coordination of the admissions screening process, admissions process, and care delivery.

ESSENTIAL JOB FUNCTIONS:

• Maintains and actively promotes effective communication with all individuals.
• Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
• Responsible for on-call services, as assigned
• Receives and responds to referrals and/or inquiries swiftly with a desire to convert the referral into an admission.
• Reviews and identifies clinical and equipment needs of prospective residents with the interdisciplinary team.
• Communicates effectively with referral sources.
• Coordinate referrals and process admissions.
• Create contacts that enhance development of business partnerships
• Performs other duties, as assigned.

QUALIFICATIONS:

• Commitment to quality outcomes and services for all individuals.
• Ability to relate well to all individuals.
• Ability to maintain and protect the confidentiality of information.
• Ability to exercise independent judgment and make sound decisions.
• Ability to adapt to change.

EXPERIENCE AND TRAINING:

• Registered Nurse