Description

The Chemical Delivery Technician is responsible for the overall chemical delivery and application. This includes delivery and set up of chemicals at customer locations, maintaining proper chemical application, maintaining chemical delivery systems, troubleshooting chemical issues. This role is also the catalyst to maintaining cost control in each account that Mark VII sells chemicals, services and equipment.

Requirements

Essential Functions

• Follow daily route plan timely. Safely drive most efficient route. Communicate with Supervisor when unable to do so.
• Collaborate with Service team with goal of optimal operations in mind.
• Collects money from customers on COD orders and record transaction on customer receipt.
• Maintains good housekeeping of our supplies in the customer’s chemical area.
• Entry of car counts and inventory into WaMoS.
• Monitor and analyze chemical delivery systems.
• Chemical installation, maintenance and consumption monitoring of each account.
• Manages warehouse ordering, receiving and deliveries to customer.
• Responsible for inventory shortages and careful handling of product.
• Manage logistics of chemical ordering and delivery to the market.
• Train local Service Technicians to an assigned chemical service protocol
• Has the ability to sell car wash owners a higher upgrade chemical for their wash.
• Call on potential customer accounts.
• May be called from time to time to go to another direct service area to assist.
• Maintain a clean and organized vehicle and warehouse.
• Must be able to develop good relationship with the customer base and advise them of new chemicals or upgrades that would help improve their operation
• Comply with all Department of Transportation (DOT) and Federal Motor Carrier Safety Regulations to include but not limited to: Maintain any needed truck log according to State and Federal Regulations, Conducts daily inspections on all facets of the vehicle required by the Department of Transportation, Make sure load is properly secured and braced while all hazardous materials are properly segregated.
• Other task assigned by management

Education and/or Experience

• High School Diploma or equivalent
• Class A,B,C CDL with a Haz-Mat endorsement required

Communication /Language Skills

• Excellent communications skills (written and verbal) is a must
• Ability to read and comprehend documents and follow simple instructions

Technical Competencies

• Proficient in MS Office products (Excel, Word, MS Outlook)

Behaviors/Work Environment/Physical Requirements

All Mark VII Equipment employees and stakeholders must have uncompromising integrity and ethical standards.

Accountability and Reliability. Our employees must work reliably under pressure to keep on task and meet deadlines.

Passionate, Energetic, and Enthusiastic. Our employees possess a high energy level, focusing on execution with measurable results. We exhibit a “can-do attitude” to maintain enthusiasm and provide encouragement by our demeanor.

Strong Work Ethic. Our employees are fully committed and willing to do whatever it takes to drive the team and company brand into the future. Work/life balance is encouraged at Mark VII Equipment with the expectation that team members give 110% effort on the job. Mark VII Equipment is a fast-paced environment and it is critical that our employees are driven to succeed.

Customer Focused. Our employees keep the customer as their main focus while executing the daily responsibilities of their job.

Supportive. Our employees possess emotional intelligence and common sense to support team members and appreciate the value of our culture, company, and brand.

Physical. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift and/or move up to 50lbs
• Ability to stand, walk, bend, kneel, stoop, crouch, climb, and use hands to grip regularly
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Prolonged periods of sitting
• Maintain a professional appearance and grooming standards as outlined

Personal Competencies: Must have good customer service skills. Must be flexible to work days, nights or weekends if necessary. This position has a varying work schedule and is required to participate in an on-call shift rotation. Some travel may be required. Ability to work independently with minimal supervision yet be flexible and have ability to work in a team environment.

Safety: Must adhere to all safety rules, policies and regulations in relationship to OSHA, DOT, FMCSR and Mark VII Equipment standards. Must be able to successfully pass a drug screen, background check and have a clean driving record.