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3 Client Services Specialist Temp-To-Hire (Community Services) Jobs in Ocala, FL

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Marion County
Ocala, FL | Contractor
$45k-59k (estimate)
8 Months Ago
Marion County
Ocala, FL | Full Time
$80k-108k (estimate)
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Client Services Specialist Temp-To-Hire (Community Services)
Marion County Ocala, FL
$45k-59k (estimate)
Contractor | Social & Legal Services 8 Months Ago
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Marion County is Hiring a Client Services Specialist Temp-To-Hire (Community Services) Near Ocala, FL

Client Services Specialist, Contract-To-Hire (Community Services)
Marion County is a 100% drug free workplaceThis position is recruited and staffed with reSOURCE Government Services, not Marion County Government BoCC
Location: Marion County Community Services – 2710 E. Silver Springs Blvd, Ocala, FL 34470Work Schedule: Monday – Friday; 8:00 AM – 5:00 PMRate of Pay: $15.00 per hour*Required: Must be able to clear pre-employment background, drug test; Must possess a valid and active Driver's License*JOB SUMMARYResponsible for reviewing and processing applications for the various housing, community, homelessness, and human service care programs administered through the Community Services Department.ESSENTIAL JOB FUNCTIONS
  • Customer Service that involves working with Marion County citizens' eligibility. Individuals and organizations may apply for programs offered by the Department.
  • Analyzes various applications for the department and obtain all information and verification required to approve/deny applicants' eligibility for the program.
  • Interviews applicants and explains steps for eligibility and refers clients to appropriate community resources for additional assistance as needed.
  • Performs various primary processing duties including calculating income, verifying assets, performing property and public record searches, determining eligibility according to individual program regulations, and maintaining database files.
  • Prepares contracts, loans, and mortgage documents for approval.
  • Coordinates with County leadership, legal, lenders, title companies, clients, builders, realtors, and finance to ensure contract and loan documents comply with the project.
  • Maintains accurate project loan files with current verified financial information, renewing the information as needed for compliance and assessing each client situation to determine the best funding solutions and documentation to request.
  • Maintains and prepares accurate financial and statistical trading data and caseload reports for budgeting purposes, submission to regulatory boards and outside agencies, and preparation of annual grant reports.
  • Assists with gathering, compiling, and analyzing information on program-related issues for the preparation of required planning documents and budgets.
  • Coordinates execution of Housing Rehab and Purchase Assistance, Rental, Homelessness, and Community Development contracts.
  • Drafts agendas and inputs into the County's agenda software system. , also will process Legal Request Memorandums for the department.
  • Schedules meetings, creates agendas, records, and transcribes minutes for various committees and boards.
  • Assist with maintenance and updating of the department website.
  • Assist with processing legal ads internally and in the newspaper.
  • Assist with the environmental review process.
  • Maintains several program data reports for housing, homelessness, community development, and human services.
  • Performs data entry into various external software databases required by Federal, State, and local systems, including but not limited to: HUDs software IDIS. SHIP AR, HMIS, HCRA.
  • Performs other related job duties as assigned.
SUPERVISIONThis position may review the work product of others. Provides guidance, advice, and assistance to others on work assignments. Provides work direction.QUALIFICATIONSEducation and Experience:High school diploma or equivalent; and two (2) years’ experience customer service experience; or an equivalent combination of education and experience. Licenses or Certifications:Possession of a valid, State of Florida driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment. Knowledge, Skills, and Abilities:
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to read and understand written Federal regulations and Fair Housing regulations.
  • Ability to effectively present information to top management, public groups, and/or boards.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
  • Ability to potentially participate in the development of policies, programs, plans, or procedures.
  • Knowledge of government organization and administration and the legal basis of government.
  • Knowledge and understanding of current HIPAA regulations.
  • Knowledge of Health Care Responsibility Act (HCRA) rules, regulations, and processing.
  • Ability to conduct research, analyze, interpret findings, and prepare clear and concise reports.
  • Ability to deal courteously and tactfully with members of the public and coworkers.
  • Ability to plan and organize and meet multiple deadlines.
  • Ability to use various computer software to obtain statistical data.
  • Ability to remain calm in stressful situations.
  • Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns. Includes the ability to build a constructive team spirit where team members are committed to the goals and objectives of the team.
PHYSICAL DEMANDSThe work is sedentary, requiring exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. While performing the duties of this job, the employee will regularly be required to stand, walk, taste, or smell; frequently required to stoop, kneel, crouch, or crawl; and occasionally required to sit, use hand to finger, handle, or feel, reach with hands and arms, and talk or hear. WORK ENVIRONMENTWork is performed primarily in an indoor environment with limited exposure to adverse environmental conditions. While performing the duties of this job, the employee will occasionally be required to be exposed to outdoor weather conditions.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Social & Legal Services

SALARY

$45k-59k (estimate)

POST DATE

08/20/2023

EXPIRATION DATE

04/02/2024

WEBSITE

marionseniors.org

HEADQUARTERS

FAIRMONT, WV

SIZE

50 - 100

FOUNDED

1971

CEO

DEBBIE HARVEY

REVENUE

<$5M

INDUSTRY

Social & Legal Services

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About Marion County

Marion County Senior Citizens, Inc. Headquarters located in Fairmont, West Virginia. Taking care of Seniors in Marion County West Virinia

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