Salary: $27.56 - $36.94 Hourly
Location : Salem, OR
Job Type: Full-time Regular
Job Number: 655-2024-1
Department: Health and Human Services
Division: HHS - HS - Developmental Disabilities
Opening Date: 05/24/2024
Closing Date: 6/6/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: 06
Marion County Health & Human Services is looking for an organized, detail-oriented, motivated individual to join our Management Analyst team with our Intellectual and Developmental Disabilities department. This position will work closely with the Human Services Division leadership, programs, and internal & external partners to implement and monitor the division's policies and procedures to ensure they reflect current and best practices, regulations, state and federal laws. The successful candidate will have relevant educational and professional experience that demonstrates understanding of project coordination, public policy, experience supporting high performing diverse teams and making data driven decisions.
Additionally, the successful candidate will be able to demonstrate the ability to communicate clearly and collaboratively while managing competing priorities.
GENERAL STATEMENT OF DUTIES
Perform a variety of professional management tasks that have department-wide scope and impact, including program development, preparing and analyzing project budgets, and analyzing contractual and administrative operations.

SUPERVISION RECEIVED
Work under the supervision of a department head or designee.

SUPERVISION EXERCISED
May provide leadership and direction to assigned support staff in relation to special projects or assignments.
Typical Duties - Duties include, but are not limited to the following

ISP Review and eXPRS Plan of Care (POC) authorization and data entry for SE 49, 51, 54, 150, 151, 158, 258 & 257. EHR, Action Request Form and Eligibility Enrollment Forms (DDEE/0337)

• Receive, review, and process all client ISP and change forms, following detailed ISP processes. Data enter approved services and provider information as SPAs in POC.
• Process all employment, in-home, foster care, and ancillary services from ISPs and ARF.
• Stay current with POC process changes and any ODDS policy changes.
• Receive SE150 plans and verify that they may have the authorized services requested by Case Management.
• Receive ARF in DDMA email submissions and complete necessary Raintree data entry of all client information and enrollments, ticklers, and then create and submit eXPRS DD Eligibility Enrollment (DDEE) electronic forms for all terminations and other changes.
• Problem-solve issues, work with case managers to make corrections.
• Data enter Provider, service code information, and foster rates into eXPRS SPAs in POC.
• Submit client address changes to ONE System.

Other Management Analysis, QA, Audits and Functions

• High-level complex analysis and modeling for DD program budgetary and contractual compliance.
• Act as Liaison between CDDP and State of Oregon staff and contractors.
• Complete Safeguards Assessment Tool for monitoring on-going DD office HIPAA privacy compliance.
• Create electronic forms as requested.
• Run and distribute various DD reports, using Raintree, Reporting Services and eXPRS, including the DD Client Services Population Report and others.
• Attend, participate, and work with other professionals on financial contract, budgetary, audit and DD Admin business committees, provide system improvement recommendations as warranted.
• Read and understand ODDS Transmittals and ODDS Worker guides.
• Analyze impact of changes in Special conditions contract language and inform DD Program Manager or Supervisor.
• Provide quality assurance (QA) of documents such as Action Review forms, budget documents, and other documents.
• Complete Cherrylift Roster as needed and reconcile approved enrolled riders on the ridership report and review discrepancies, submit rosters to Cherrylift and ODDS.
• Review and enter Long Term Care Community Nursing authorizations into MMIS.
• Provide training related to authorizing services in the Plan of Care identified within the Individual Service Plan as well as needed training needed to support quality assurance and quality improvement activities.

Oregon Needs Assessment (ONA)

• Review Service Group level when entering POC to ensure number of hours authorized on the ISP are within the range listed as determined by the ONA.
• Run and review ONA report to ensure tickler dates are updated and remove from ONA due list.
• Submit completed ONA billing report for Assessors to billing.

Residential, Foster Home and Employment Provider Payment Issues

• Accept requests, calls and e-mail from providers or Service Coordinators on the DDMA phone line and personal phone line regarding payment and non-payment issues.
• Review eXPRS and authorizations or submit inquiries to the ODDS eXPRS Technical Assistance Unit to ask about processing, coding, date problems, payment issues, denials, suspension issues, and other, and then resolve CPA or SPA claims payment issues. Follow-up with the Service Coordinators and Providers.

DHS eXPRS System Oversight

• Monitor eXPRS to accept/process Service Element Prior Authorizations (SEPAs).
• Verify and record SEPAs in the SEPAs and Balances workbook for current Biennium.
• Confirm service element totals match what is recorded in eXPRS.
• Create eXPRS Client Prior Authorizations (CPAs) from the ISP or Change Form and submit.
• Upload Supported Living budget to the POC Audit and monitor "draft" CPAs in eXPRS and resolve discrepancies.
• Delete "draft" CPAs that are duplicates of "approved" CPAs for the same time period.
• Provide assistance to providers to resolve CPA and claim issues; refer to the DHS eXPRS Support team as appropriate.
• Monitor state General Fund service elements and notify Health Admin Contracts of needed contract actions and/or contract payments, as relates to state General Fund SE156.
• Audit SE156 Provider Prior Authorizations (PPAs) to ensure funding has been received and payments to providers have been authorized.

Reconciliations and System Audits

• Audit claims reports for SE48, SE50, SE51, SE54.
• Reconcile and audit DD systems and service elements, including eXPRS CPAs and SPAs ongoing to ensure proper reporting and tracking of client financial data. Complete other audits related to assigned, Eligibility data, PPAs, ODDS 300% Rule or MAGI reports.
• Complete enrollment audits comparing eXPRS to Raintree to ensure the enrollments mirror each other and resolve discrepancies for service elements 48, 50, 51, 54 and Cherriots.
• Audits are conducted quarterly until systematic issues are resolved but will continue to be conducted semi-annually to ensure the system is in check.
• Audit Overdue ONAs and ISPs and send report to supervisors monthly.
• Quarterly run eXPRS report to add the SE150 "Family Support" and send to Program Supervisor.

Case Management eXPRS RFFS Billing and Productivity Reports

• Generate Billing monthly report for DD Program Supervisors.
• Export SE48 RFFS claims from eXPRS into Excel, update/maintain the spreadsheet with Service Coordinator data, funding, and graphs.
• Run Payment Detail Report and/or RFFS billing from eXPRS and submit to Health Admin Finance for deposit.
• Enter RFFS claim payments on eXPRS Monthly Payments spreadsheet to track the number of claims paid.
• Submit report to HHS Administrator, Program Manager and Program Supervisor.

Raintree Super User for DD

• Provide training and assistance to DD staff.
• Manage Raintree corrections and voids; create service tickets on an ad hoc basis.

Other duties as assigned by your supervisor.
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position

EXPERIENCE AND TRAINING

1. Bachelor's degree in public or business administration, accounting or a related field; AND
2. Two years of responsible experience which includes independent research, design and methodology, and management analysis; OR
3. Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

NECESSARY SPECIAL REQUIREMENTS

• The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
• This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
• This assignment is represented by a union.
• This is a full-time position, which is eligible for overtime.
• Typical Schedule: Monday - Friday, 8:00 am - 5:00 pm, with flexibility depending upon the needs of the department.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the principles and practices of public administration and of the principles of sound organization and management; financial principles and practices in local government, and of budget preparation and administration techniques; organizational processes and design; the principles and practices of statistical analysis and data collection.
Ability to research and analyze issues and procedures; write clear and concise reports; ability to prepare a budget and to evaluate budgetary requests; conduct and evaluate surveys and special studies; prepare recommendations and to communicate effectively in both oral and written form; prepare and deliver oral presentations; establish and maintain positive working relationships with coworkers and the public; lead, direct, and participate in training and evaluating personnel.
PHYSICAL REQUIREMENTS Stands; sits; moves about the work area; climbs 1 floor of stairs; reaches overhead; lifts up to 5 lbs.; pushes, pulls, moves carts and carries up to 5 lbs. for up to 30 feet; operates a computer and keyboard; speaks clearly and audibly; reads a 12 pt. font; hears a normal level of speech; may rarely be exposed to heat, cold, dust, office chemicals, vibration, humidity, noise, uneven and wet areas; may rarely traverse ladders and scaffolding.

PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your loan eligibility should be directed to your loan servicer or the US Department of Education.
VETERANS' PREFERENCE
Applicants are eligible to use Veterans' Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.
DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
  • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

• In addition to one of the above documents, Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at
Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits.
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, For a complete and detailed overview of the MCEA benefits package, , and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.
01

To receive credit for your supplemental questions, your answers must be supported by details in the education and/or work experience section of your application form. "See resume" is not an acceptable answer. Do you understand this statement?

• Yes
• No

02

What is the highest level of education you have successfully completed?

• GED
• High school
• At least 1 year of college (31 semester or 45 quarter credits)
• Associate degree (62 semester or 90 quarter credits)
• At least 3 years of college (93 semester or 135 quarter credits)
• Bachelor's degree (124 semester or 180 quarter credits)
• Master's degree (155 semester or 225 quarter credits)
• Doctorate degree (186 semester or 270 quarter credits)
• None of the above

03

Indicate area of study for college education.
04

Indicate how many years of full-time work experience you have doing independent research, design and methodology, and management analysis. One year of work experience is equal to 2,080 hours.

• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more
• None of the above

05

Describe your experience with MS Excel, MS Word, and MS PowerPoint. Include:a) your level of proficiency with each programb) years of experience with each program c) typical duties and functions performed with each program.
06

Please describe your familiarity and expertise in utilizing Microsoft and other software programs to a) run reports and give reports to management and/or use for data collection b) presentation of the data.
07

Describe your work experience with providing training.
Required Question