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MarineMax
Brick, NJ | Full Time
$53k-68k (estimate)
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Warranty Administrator
MarineMax Brick, NJ
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$53k-68k (estimate)
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MarineMax is Hiring a Warranty Administrator Near Brick, NJ

OVERVIEW: The Warranty Administrator is responsible for completing all functions involved with the compilation and submission of dealer claims for reimbursement of warranty parts and labor for the assigned service facilities.
KEY TASKS:
  • Submit pre-authorizations to insure the maximum reimbursement for worked performed and for the highest possible approval ratio.
  • Review pre-authorizations to insure expiration does not occur prior to claim submission.
  • Appeal valid pre-authorization that were denied by the manufacturer.
  • Reconcile work orders with pre-authorizations and make adjustments as needed to facilitate claim submission.
  • Review claims for labor or material adjustments with service manager/service writer so that the customer and the appropriate MarineMax departments are aware of their financial obligation.
  • Insure all parts requested by the manufacturer are returned within the timeframe specified by the manufacturer.
  • Responsible for Collection of Warranty Credits.
  • Negotiate and or appeal for adverse adjustments to claims implemented by manufacturers.
  • Submit accurate and approved claims within the Manufacturer's specified time limits.
  • Insure timely answers from manufacturers through follow up of dealer's claim.
  • Insure recall notifications are initiated properly, work documented, and all work is completed.
  • Research sublet orders and any other backup information necessary to file appropriate warranty claims.
  • Train service writers and parts personnel in the proper procedure for warranty repairs, parts ordering, and pre-authorization submission.
  • Work closely with the accounting department on warranty receivables to ensure prompt collection of credits due and the proper handling of credits.
  • Reconcile manufacturer's credits with both the pre-authorization and the actual cost of work performed.
  • Prepare reports showing dollar volume of claims paid, claims requested, elapsed time for claim resolution, and outstanding claims.
  • Continuously improve the timely and efficient collection of factory credits.
  • Hire, train, motivate and monitor performance of warranty staff.
  • All other duties as assigned
KEY RESULT AREAS:
  • Internal/external customer satisfaction
  • Warranty revenue
  • Accurate warranty/claim paperwork and reports
  • Accurate repair order file maintenance
  • Effective communication with other MarineMax departments and manufacturers
* MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities

Job Summary

JOB TYPE

Full Time

SALARY

$53k-68k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/11/2024

WEBSITE

marinemax.com

HEADQUARTERS

CLEARWATER, FL

SIZE

1,000 - 3,000

FOUNDED

1998

TYPE

Public

CEO

WILLIAM BRETT MCGILL

REVENUE

$1B - $3B

INDUSTRY

Retail

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About MarineMax

MarineMax is an online portal that allows users to buy and sell new, used boats and yachts.

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The following is the career advancement route for Warranty Administrator positions, which can be used as a reference in future career path planning. As a Warranty Administrator, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty Administrator. You can explore the career advancement for a Warranty Administrator below and select your interested title to get hiring information.

If you are interested in becoming a Warranty Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Warranty Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Warranty Administrator job description and responsibilities

The responsibilities of these warranty administrator are to track the number and type of claims, submit reports to the manufacturer, maintain accurate knowledge about warranty procedures, and ensure mechanics comply with factory requirements.

03/22/2022: Duluth, MN

Other duties of an Warranty Administrator are to maintain relationships with the designated representatives of a manufacturer, check orders to avoid duplicate claims, and help prevent fraud.

01/25/2022: Danbury, CT

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

01/28/2022: High Point, NC

A warranty administrator reviews claims for parts and equipment and determines which ones are covered by warranties.

03/10/2022: Frankfort, KY

Audit, review, challenge and correct warranty claims while obtaining required documentation for claims.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Warranty Administrator jobs

The warranty administrator should have a spreadsheet or other documenting process to confirm open claims.

01/18/2022: New Orleans, LA

Earn a bachelor’s degree and build tech skills.

01/04/2022: Grand Rapids, MI

Seek out and understand all manufacturer’s publications relevant to warranty claim administration.

03/14/2022: Beaumont, TX

Step 3: View the best colleges and universities for Warranty Administrator.

College of the Atlantic
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