Job Description:

• Review incoming insurance documents and place them into tracking systems.
• Send correspondences to customers, within established timelines, regarding their required insurances.
• Work with borrower’s and insurance carriers on any required documentation/proof of coverage.
• Assist customers in filing flood disputes through correct FEMA channels.
• Assist in invalid/missing document resolution through assigned work queue.
• Work with Bank provided insurer in cases of 'force-placing' property coverage.
• Complete a variety of department reports that contribute to the smooth operation of the department.
• Create and maintain procedures for individual job functions.
• Provide excellent customer service to any internal/external customer needing assistance for any/all loan issues.
• Sort and distribute department mail.
• Support other functions within the department, as needed.
• Provide general office support and data entry functions.
• Other duties as assigned.

Required Experience:

• High school diploma or equivalent.
• Six months to one year of experience in Banking, Mortgage, and/or Commercial industries.
• Knowledge and understanding of the bank’s policies and procedures.
• Self-motivated and the ability to work well independently with appropriate guidance.
• Superior command of Microsoft Office products, particularly Excel and Adobe Acrobat.
• Ability to work as part of a team, to communicate courteously and professionally within the Loan Operations department as well as with our 'internal' customers.
• Good understanding of Marine Bank’s products and services.
• Experience in working with Mortgages, Releases, Title Policies and other loan documents is preferred but not required.

From: Marine Bank

Benefits:
Marine Bank is committed to providing a competitive benefit package that includes:

• Insurance:

• Health
• Dental
• Vision
• Life
• Disability-Long and Short Term
• Critical Illness
• Accident
• FSA
• DCA

• 401(K) plan with employer matching contributions

• Time off :

• Vacation
• Sick
• Personal

• Holidays

• Bonus Incentives

• Free services:

• interest bearing savings accounts
• safe deposit box
• on-line bill paying
• interest bearing checking account
• free checks

Job Type: Full-time