$13.85/per hour

This is a part-time, temporary position not eligible for benefits.

Shift hours may vary Monday - Friday, up to 15 hours per week. Flexible around class schedule.

The Department of Career and Educational Planning (Academic Advisement) at South Mountain Community College (SMCC) is seeking a Student Employee who is responsible for customer service for our front desk. In this role, the Student Employee will be responsible for greeting students and the general public; educating students on how degree and certificate pathways at SMCC align with the nine Fields of Interest (FOI); assisting students in setting appointments with their FOI academic advisor using the ConexEd web-based appointment scheduling system; completing reminder calls for student appointments; answering the phone; returning phone calls; assisting students in navigating their online Student Center; teaching students how to search for classes in the online course catalog; assisting staff and students during New Student Orientation sessions; directing students to on campus resources and support services; performing data entry; performing related tasks as assigned.

In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.

• FWS is a need-based, federally funded program.
• FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
• FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
• The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
• For more detailed information, please go to the Department of Education's Federal Work-Study Program website.

• Must have a completed FAFSA on file.
• Excellent written and verbal communications skills and strong attention to detail.
• Outstanding professional demeanor and excellent customer service and phone etiquette.
• Strong keyboarding skills, working knowledge of Microsoft office suite and Google applications.
• Working knowledge of basic office equipment.
• Ability to communicate and work well with a diverse staff and other students.
• Must be able to work in office at our main campus - 7050 S. 24th Street, Phoenix, AZ 85042.

Applicants are required to submit a resume showing how the applicant meets the desired qualifications.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Open until filled

Applications were last review on 04/15/2024.

Apply now to be included in the next review of applications.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.