Part-Time Student Services Specialist Job ID: 317568
Location: Rio Salado Community College
Full/Part Time:
Regular/Temporary: Temporary
Hourly Rate

$14.35/per hour
Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.
Work Schedule

Monday - Friday, 8am - 2:30pm; Hours Vary ; 15 - 19 hours per week
Hybrid: remote and in-office as needed
Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers

Job Summary

Performs various clerical duties which may include reception, data entry, screening documents for accuracy and completeness, written correspondence, answering phones and e-mail, and researching inquiries on behalf of incarcerated students.
Essential Functions

40% - Provides phone, email and correspondence response to families, students and corrections staff regarding incarcerated student academic pathway, enrollment and progress in individual courses and academic degree or certificate program
15% - Performs various clerical duties which may include reception, data entry, screening documents for accuracy and completeness, written correspondence, answering phones and e-mail, and researching inquiries on behalf of incarcerated students
15% - Utilizes Internet access at home, personal computer with access to internet, video conference and email
10% - Receives inbound calls, returns outbound calls
10% - Uses Student Information System (SIS), Rio Compass, Access Database, Microsoft Office and Excel, Google Mail and Google Docs, Navigating web sites: DOC website, FBP website and other correctional websites
10% - Performs Academic Advising for very specific academic programs available for incarcerated students (AA, AGEC-A, ASD, WFR, SBS, QCS etc.) with some basic understand of pre-requisites for core classes such as Math, English, CRE101, GBS233, and PSY230
Minimum Qualifications

A. Experience using Microsoft Office Suite, Access Database, Student Information System (SIS), and/or Rio Compass, Navigating DOC
website, FBP website
B. Academic Advising a diverse population of students
C. Access to the internet is necessary, Google Meet, Gmail etc. be able to respond to incoming or respond to voicemail
D. SIS basic navigation is preferable (look up test scores, academic progress, address etc.)
E. Rio Compass Navigation is Preferable (look up academic check sheet, course history, test scores etc.)
Special Working Conditions

Position involves working with incarcerated students located in state, federal, private and federal prison. Students may also be located in State Hospital or juvenile detention facilities.
How to Apply

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Open until filled
EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=317568&PostingSeq=1
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