Primary Objective
Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Cake Decorator team member, promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of cake decorating techniques. The Cake Decorator adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. The Cake Decorator is focused on driving sales through suggestive selling, sampling, recipe ideas and promoting sales events.

Primary Responsibilities
1. People Focus – Sets example and excels in an environment that expects outstanding Customer service and encourages teamwork, accountability and high achievement.
Outstanding Customer Service attitude 
Works well with all employees
Friendly, Approachable, Out-Going demeanor
Team player – Demonstrates teamwork
Assists customers throughout the store
Takes initiative to assist others
Responds to customers requests immediately
Possesses upbeat, positive attitude
Focused on Customer Service as priority over task
Accomplished SELLING professional

2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.
Basic product handling skills
Working knowledge of all cake decorating equipment
Ices and decorates cakes to ensure consistent quality and accuracy
Demonstrates high level of operational execution
Ensures proper product preparation, packaging, presentation, rotation, replenishment
Fast paced and exhibits sense of urgency
Working knowledge of Bakery /Deli legal, safety, and sanitation SOP’s
Ensures in-stock position of available product
Maintains high cleanliness standards – clean as you go, inclusive of washing, cleaning, sweeping, mopping
Consistent execution of all Bakery/Deli and Cake Decorating SOP’s

3. Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.
Accomplished SELLING skills results in additional Sales
Communicates code dating issues

Communicates Shrink opportunities
Suggestive SELLS and Samples short-coded product
Monitors product quality to reduce Shrink 
Utilizes appropriate supplies to reduce costs

4. Planning Focus
Plans SELLING product for each scheduled shift
Identifies department opportunities during scheduled shift and responds accordingly
Plans work duties appropriately during scheduled shift to accomplish all assigned tasks

Functional Requirements:
Interpersonal Skills – demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving

Product Skills – general knowledge of all product in Bakery/Deli department

Process Skills – demonstrated understanding of all Bakery/Deli functions

Analytical Skills – basic understanding of math

Physical Skills – Frequent ability to lift/carry 5 to 40 lbs., push/pull 100 - 200 lbs., walking on uneven ground, turning, standing, reaching, stooping/bending, squatting. Use of equipment such as spatula, mixer, lazy Susan, decorating tubes, air brush, copy machine, cake projector, labeler, cart racks, scraper, scales, knives, cleaning utensils, glazer, air brush, spatula, chemical resistant gloves, splash goggles, cleaning equipment, intercom, telephone.

Physical Skills – Occasional: Lifting/carrying more than 40 lbs., equipment operation (pallet jack).
Pushing/pulling 100 to 500 lbs., climbing ladders, stooping, crawling.

Education or Experience – Minimum High school education or currently enrolled
Environmental – working with hot equipment, working with hot grease, exposed to fatty acids and smoke, working close to heated surfaces.

IMPORTANT DISCLAIMER NOTICE:
Within each essential functional requirement, “Frequent” represents approximately 15% of the work shift or at least ten repetitions per work shift; “Occasional” represents approximately 15% of the work shift or fewer than ten repetitions per work shift.

The job duties, elements, responsibilities, skills, functions, experience, educational factors and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive consideration or the work environment change.

Job Types: Full-time, Part-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Restaurant type:

• Bakery

Schedule:

• Every weekend
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Cake decorating: 1 year (Required)

Work Location: In person