3 Field Operations Coach Jobs in Toledo, OH

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Field Operations Coach

MARCO'S FRANCHISING, LLC

Toledo, OH | Full Time

$115k-147k (estimate)

2 Weeks Ago

Field Operations Coach

MARCO'S FRANCHISING, LLC

Toledo, OH | Full Time

$101k-128k (estimate)

2 Weeks Ago

Field Operations Manager

VIA

Toledo, OH | Full Time

$126k-166k (estimate)

2 Months Ago

Field Operations Coach

$101k-128k (estimate)

Full Time | Restaurants & Catering Services 2 Weeks Ago

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MARCO'S FRANCHISING, LLC is Hiring a Field Operations Coach Near Toledo, OH

The Field Operations Coach is a key leader with the responsibility for driving the delivery of strategic training priorities to store management of company owned stores. This position will provide coaching and training activities focused on store management and supports the development of our store managers. Reporting to the Director of Company Ops, this role will be driving results through expert delivery, development and facilitation of management and leadership training. They will support the development of MP#3’s store management teams and leaders to accelerate store performance and effectiveness.

Essential Duties & Responsibilities:

Support store managers by planning and setting goals with continued focus on in-store problem solving/process improvements and standards
Deliver high-quality coaching through operational focus, such as the discipline of managing food and labor cost, assisting with reviewing and creating action plans based on results of the store P&L with the CBL, employee recruiting and retention, scheduling, etc.
Conduct effective and consistent visits using period and weekly calendars and provide verbal and written feedback to maintain set expectations of the store management team
Support MP#3 by encouraging the management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels
Take accountability in assisting with developing a strong bench within their designation region to ensure proper training and development is received prior to promotions within the brand
Ensure training is completed and executed through MUO in the stores
Provide “hands-on” training and coaching to maintain a work environment that guarantees and promotes food & team safety, a culture of empowerment and correct operational procedures
Report and analyze outcomes from training/coaching to above store leaders
Assist with the implementation and execution of store management onboarding, sales/operations training, product training, talent development and growth initiative programs
Build strong relationships and partner collaboratively with Directors, Corporate Business Leaders and Talent Management to drive learning initiatives in the stores.

Education and/or Work Experience Requirements:
Required:

College or University Degree in a business-related field
Successful completion of required training within MUO Training
Completed or will be able to complete Introduction to Operational Excellence (IOE) trainings
MULE Certified
Culture Champion Certified
Valid driver’s license
Operational management experience in the Quick Service Restaurant industry
Travel up to 60% - 80%
ServSafe Certification
Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees

Physical Requirement(s):

Must be able to lift, and carry, at least 50 pounds (4-6 times per month)
Must be able to stand for long periods of time (8-10 hours at a stretch, 12-15 times per month)
Able to safely and legally operate the Dough Mixer
Able to safely and legally operate the Dough Stretcher
Able to safely and legally operate all other standard, or specialized (to include in testing or development) Marco’s Pizza store equipment

Critical Competencies:

Excellent communication skills
Have the strong ability to motivate, inspire and build long lasting relationships within all levels of the organization
Must have high level of organizational, time management and critical thinking skills
Solid decision making and strategic thinking skills
Strong business acumen with advanced financial management skills and understanding of departmental budgets and fiscal responsibilities
Knowledge in employee relations with strong listening, negotiating and influencing skills.
Follows company policies, upholds professional standards, and performs all work in a manner respectful of others.
Ability to maintain a sense of urgency, have a heightened time awareness along with an extreme focus on servicing the guest while coaching the store managers.
Strong business acumen with advanced financial management skills and understanding of departmental budgets and fiscal responsibilities