Marco Prime is looking for a Hostess/Host to join our team! As a Hostess/Host, you will be the first point of contact for all guests who visit our restaurant. You will greet guests with a smile, answer any questions about our restaurant, and provide detailed, accurate information. A positive attitude and teamwork will make you a valuable member of our team. A positive attitude and ability to communicate well will make you a great host!

Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Answer phone calls and assist with reservations or inquiries
- Manage the waitlist and ensure timely seating of guests
- Maintain a clean and organized host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide excellent customer service and address any guest concerns or requests

Qualifications:
- Previous experience in a hospitality or guest service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Excellent phone etiquette and customer service skills
- Ability to remain calm and professional under pressure
- Flexibility to work evenings, weekends, and holidays

Job Types: Part-time, Full-time

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Physical setting:

• Bar
• Fine dining restaurant
• Upscale casual restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed
• Weekends only

Work Location: In person