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MARCO PIZZA
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Franchise Business Consultant
MARCO PIZZA Detroit, MI
$84k-114k (estimate)
Full Time | Restaurants & Catering Services 3 Weeks Ago
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MARCO PIZZA is Hiring a Franchise Business Consultant Near Detroit, MI

In this position, Franchise Business Consultants are responsible for an assigned portfolio of 20-30 franchisees and 40-60 stores, with the responsibility of partnering with each individual franchisee to set and achieve or exceed goals for their enterprise to drive the business in the areas of sales, profits, and store growth. To accomplish this, key areas of focus will be high-quality customer service, operational excellence, well trained and competent employees, and top-notch facilities.
We’re looking for someone who:
  • Is friendly and genuinely cares about the happiness of others
  • Takes accountability for their actions and takes pride in their work
  • Has a can-do attitude and asks “what else can I do?”
  • Is a good teammate who provides—and values—honest feedback
  • Has a passion for making great guest experiences
Sound like you? Check out the responsibilities and requirements below and then fill out an application!
Essential Duties & Responsibilities:
  • Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their divisional operations leader.
  • Facilitate Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments. Align priority areas with Franchisee to drive the business in sales, profitability, and portfolio growth, while delivering a safe and consistent brand experience. Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.
  • Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress.
  • Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the Real-estate & Construction teams and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications.
  • Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
  • Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans.
  • Perform restaurant visits with franchisees as needed based on the Franchisee Business Review process or other indicators.
  • Partner with Field Training Team to coordinate training support.
  • Partner with Operations Excellence Team on restaurant review findings/opportunities as well as new restaurant support.
  • Ensure the effective use of G&A expenses within parameters set by divisional operations leader.
  • Complete all responsible administrative functions and requirements of the position in a timely manner.
Education and/or Work Experience Requirements:Required:
  • High School Diploma or GED
  • 4 or more years of multi-unit/regional level restaurant or multi-unit franchise operations management
  • 1 year of franchise consultant experience
  • Must be able to travel 50% of the time. Must have a valid driver’s licenses and able to fly on commercial airlines.
Preferred:
  • Bachelor’s Degree
  • Prior owner/operator experience (QSR/Franchise preferred)
Physical Requirement(s):
  • Must be able to stand for longer periods at a time (10 hours).
  • Need to be able to lift a minimum of 50lbs on any given day.
Critical Skills/Competencies:
  • Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).
  • Thorough knowledge of restaurant operations.
  • Proficient knowledge of marketing, finance, training, human resources, and development.
  • Well organized with a high attention to detail and accuracy.
  • Strong analytical skills.
  • Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
  • Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Ability to provide excellent customer service to both internal and external clients.
  • Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.
  • Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.
  • Ability to work quickly in a fast-paced environment with frequent interruptions.
  • Ability to collaborate in a team environment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$84k-114k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

06/05/2024

WEBSITE

marcosfranchising.com

HEADQUARTERS

TOLEDO, OH

SIZE

3,000 - 7,500

FOUNDED

1978

CEO

CHRIS M RAYMO

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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The following is the career advancement route for Franchise Business Consultant positions, which can be used as a reference in future career path planning. As a Franchise Business Consultant, it can be promoted into senior positions as a Sales Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Franchise Business Consultant. You can explore the career advancement for a Franchise Business Consultant below and select your interested title to get hiring information.

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If you are interested in becoming a Franchise Business Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Franchise Business Consultant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Franchise Business Consultant job description and responsibilities

Collect and maintain an active working knowledge of the key business metrics for their assigned franchisees portfolio of restaurants and use these metrics to analyze issues and opportunities for each restaurant .

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Assist franchisee with assessing talent and bench strength at all levels to achieve short and long term business needs.

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Actively share and assist franchisees in adopting best practices.

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A franchise consultant counsels people who are considering franchise ownership.

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They typically help people at both ends of the business.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Franchise Business Consultant jobs

To excel at a franchise consulting business, you must enjoy working with others, be friendly, and have a genuine interest in entrepreneurship and business opportunities.

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You will also need good organizational and follow-up skills and approach your work with a certain amount of hustle, where you are super responsive to calls and emails.

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The franchise consultant must be an active listener to best serve the candidate.

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A franchise consultant must consider what’s best for the candidate.

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The most successful franchise consultants are good at building strong relationships with both franchisors and the candidates they serve.

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Step 3: View the best colleges and universities for Franchise Business Consultant.

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