About Us

Mar Monte Hotel is your gateway to the American Riviera. Just minutes from Santa Barbara’s downtown, the hotel is located on Cabrillo Boulevard, across from East Beach and the Pacific Ocean. Across the road from East Beach along the Pacific Ocean, this polished hotel with a 1930s Spanish Colonial vibe is 1 mile from Stearns Wharf and 3 miles from the Santa Barbara Museum of Art. Our employees enjoy hotel and F&B discounts throughout the world of Hyatt and HEI, various Bonus/Incentive and Recognition Programs, plus - working alongside beautiful, ocean front views. Apply today to join our team! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Our mission is to provide a creative approach to hospitality, creating unforgettable experiences fueled by culture for our guests and community – our guests will always leave feeling inspired.

The “Cal-Med” concept marries access to the world-class product here in California with inspiration from coastal Italian cuisine. Lighter, cleaner, fare with no shortage of flavor or substance, are the perfect embodiment of the SoCal lifestyle.

We bring the Santa Barbara experience to life by embracing and empowering our diverse team, partners, and guests both visiting and locals alike. The Associate experience is the heartbeat of the Mar Monte experience and embodies our true brand promise.

Boundless Curiosity: Life is richer with moments we don’t expect. Our team is equally as curious about guests, and provide thoughtful, individualized service.

Place of Belonging: The warm Southern California hospitality leaves guests feeling pampered and celebrated.

Effortless Flow: Similar to the nature around you, each space is designed for the senses and our service will bring that to life.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware. 
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. 
• Greet guests and respond to requests in a friendly and courteous manner. 
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. 
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. 
• Replenish beverages as necessary, and check with guests for overall satisfaction. 
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function. 
• Comply with attendance rules and be available to work on a regular basis. 
• Perform any other job related duties as assigned.
• Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Qualifications

• Hotel experience preferred.
• Can communicate well with guests. 
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. 
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. 
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.