Qualifications:

• Freight Forwarding experience (1 – 3 years preferred) or knowledge of Ocean Export Procedures
• Customer service experience required as the job entails considerable communications via phone and email

Duties:

•Quote clients, create shipping instructions, issue insurance certificates and invoice customers/ agents

•Arranging pickup and delivery orders for FCL/LCL/ RORO cargo

•Prepare cargo and make it ready to ship (RTS) in compliance for export and internal standards (SOPs); responsible for accurate data entry into the system

•Carrier bookings, rail billing and HAZ declarations if needed. Good knowledge of shipper lanes and requirements at destination

•Create load plans in the system and arrange drayage

•Share warehouse receipt and photos with agent and/or Customers

•Approve invoices for payment (OFR, on-carriage, towing, inland, dray, etc.)

•In charge of title ocean clearance, AES filing, Incoterms / carnets

•In charge of preparing and sending documentation to the carriers (BL instructions, cleared titles, etc.), confirm sailing

•In charge of receiving master B/Ls from the carriers once cargo has sailed (proofread and make corrections as needed)

•Update clients, pre-alert manifest and pre-advise to agent if applicable

•Mailing original documents to designated party if applicable

•Place shipments on hold with carrier/ agent for non-payment and follow up on releases

•Responsible for file closing as well as file and customer profitability

•Other tasks as assigned

Required Skills:

• Excellent interpersonal skills and the ability to work well with fellow team, clients and partners
• Excellent verbal and written communication skills
• Strong organizational, time management, and problem-solving skills
• Detail-oriented, a self-starter, fast learner, and ability to multi-task
• Ability to work well under pressure and projects with demanding deadlines
• Strong PC skills

Mapcargo offers the following:

• Medical benefits including health, dental and vision insurance coverage
• Retirement benefits
• Paid Time off

Mapcargo is an Equal Opportunity Employer.

Job Type: Full-time

Salary DOE

Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person