Purpose of the Job: Provide a homelike setting for our residents by ensuring that the community's common areas and residents' rooms are clean, orderly and in an attractive condition.

Responsibilities and Tasks:

Knowledge, Skills, Abilities or Information Required for Completely Satisfactory Performance:

• Knowledge of principles of customer service that includes customer needs assessments, meeting quality standards for services and evaluating customer satisfaction.
• Knowledge and understanding of cleaning supply mixtures.
• Understanding of Safety Data Sheets.
• Attention to detail.
• Ability to manage time and responsibilities.

Education and Licenses: Requires the ability to read and write and to perform basic arithmetical calculations. Equivalent to 2 years of U.S. high school education.

Experience: None

Special Requirements:

• Must have ability to communicate as per section 22VAC40-73-110.
• Must be considerate and accepting of the aged, frail and disabled person.
• Appropriate attire and good personal hygiene are expected.
• Must comply with and implement all Company Policies and Procedures as well as the Employee Handbook.
• Must support and promote the "Rights and Responsibilities of Residents of Adult Care Residences."
• Must maintain confidentiality with regard to residents, staff and Company information.
• Must participate in training and in-service programs as required by the Company and/or applicable State's Standards including, but not limited to, OSHA required training, CPR, etc.
• Staff will not accept gratuities from resident, family members, vendors or visitors.