Bilingual Legal Intake Specialist

Are you ambitious?

Do you know where you want to get to in your career?

Are you ready for the hustle and scrappiness that coms with building a start-up business?

Then read on.

Manifest Law are looking for an Intake Specialist to join them on their journey as they disrupt the legal industry and build a business which will define the future of legal service around the world . A future that’s transparent, fair and efficient for both lawyers and clients

Please only apply if the following applies to you:

• You have a minimum of one years intake experience in a legal setting
• You are completely fluent in both English and Spanish
• You are ambitious with your career and know waht you want
• You are a true people person who understands how to build rapport with a diverse audience
• You have an energetic personality and are able to thrive in a fast-paced environment.

Responsibilities:

• Handle incoming calls and inquiries from potential clients as the first point of contact for immigration and employment matters
• Conduct initial screening and gather relevant information from prospective clients about their legal matter.
• Act as a gatekeeper, managing the flow of incoming cases and calls to ensure senior staff capacity is utilized effectively. Further, you must be comfortable screening calls and telling people “no.”
• Maintain detailed documentation and case notes in the firm's intake system.
• Exhibit an energetic, driven and entrepreneurial approach to maximising potential client conversions.
• Demonstrate the ability to engage clients, build rapport and handle high call volumes efficiently.
• Stay up-to-date on the firm's service offerings to accurately assess case fit.
• Collaborate with Attorneys to help them work on analyzing case files, writing letters, and communicating with clients.
• Collaborate cross-functionally with attorneys and the intake team for seamless case handling.

Benefits:

• $60-80K per year
• Performance bonus
• Stock options in a technology startup powering a law firm
• Medical insurance (medical, dental, visual)
• Laptop and other necessary equipment

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you completely fluent in English & Spanish?
• Have you spent at least one year working in a law firm?

Experience:

• Intake: 1 year (Required)

Ability to Commute:

• New York, NY 10001 (Required)

Work Location: In person