Pay Grade: Per the Hourly / Substitute / Temporary pay scale on the division website.

Period of Employment: On call, as needed

Description Approved/ Revised:  12/2021 FLSA Status: Exempt

Supervised by and/or Reports to: School Administrators, Substitute Coordinators

General Responsibilities: Responsible for assisting the building administration and staff including greeting, welcoming, and directing visitors appropriately, managing phone calls, supervision of students, community relations, general record keeping, and providing general clerical support.

Essential Duties:

(This list is intended solely as an illustration of the various types of work performed. The omission of specific duties does not exclude their addition if they are similar to or a logical extension of the position.)

• Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a positive image of the school or department.
• Performs basic clerical tasks for office practices and procedures that involve the operation of standard office equipment such as personal computer, copier, fax, and associated equipment.
• Receives and distributes items such as U.S. mail, special deliveries, packages, supplies, etc.
• Assists with concerns and refers non-routine concerns to appropriate supervisor.
• Greets individuals entering the office (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries and/or directing individuals to an appropriate location in accordance with established building security procedures.
• Serves in various secretary roles as needed.
• Provides supervision of students when scheduled by the building administration.
• Maintains copy machines, loading staples and toner.
• Promotes good public relations for the School Corporation and community.
• Performs such other duties as may be assigned by the administration.

Requisite Knowledge, Skills, and Abilities:

• Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public and employees.
• Possesses a sincere and courteous attitude, exhibits good customer service and exercises tact and good judgment.
• Consistent ability to work effectively under minimal supervision and multi-task.
• Maintain confidentiality.
• Ability to work successfully under pressure and resolve issues in a team-based environment.
• Adept at establishing and maintaining effective working relationships with internal and external customers.
• Able to perform detailed work.
• Must possess general knowledge of office procedures.
• Operate standard office equipment such as computers, copiers, scanners, and fax machines.
• Skilled in use of various software packages, including Microsoft Word and Excel.
• Ability to type 40 wpm. 

Requisite Education and Experience:

• Must possess a high school diploma or equivalent (GED); an associate degree or equivalent preferred.
• Clerical and administrative experience.

Physical Requirements:

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physically capable of effectively using and operating various items of office related equipment, such as, but not limited to: a personal computer, calculator, copier, and fax machine. Some climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, or repetitive motions required.

Manassas City Public Schools assures equal employment opportunities and equal education opportunities for employees and students as required by federal and state orders and laws. Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks.

This job description is intended to accurately reflect the position activities and requirements. It is neither intended to be, nor should it be construed as, an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. The administration reserves the right to modify, assign, or remove duties as necessary.