Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
Help lead and advise associate team on sales floor with goal driven approach.
Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
Help find ways to improve store operations and to improve overall customer experience.
Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
Help Casper reinvent retail by creating unique, optimal retail experiences.
Our dream candidate is...
1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3 years in a customer-facing role
Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
Deep and demonstrated understanding of service excellence in a consumer environment.
Outstanding communication skills with a knack for building consensus via influence.
Naturally curious and a solves problems with grace and optimism.
Financial management experience preferred.
Ability to lift at least 50lb
The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.
The syrup on your waffles
Employee Discount to use on whatever you like! (with a few exceptions)
Salary to pay your bills and a potential bonus for some splurging
Gifted Bedding after tenure milestones
Paid Sick Time
Incentivized Referral Program